Community Health Worker - CHW III

About the role

Join Bay Area Community Health as a full‑time Community Health Worker – CHW III to help a mission‑focused organization provide even better support to people in need. You will support clients by expanding access to resources, developing community partnerships, and training other CHWs.

Responsibilities

• Support the dedicated team in serving clients’ needs by expanding access to resources and developing a network of community partners.
• Train other CHWs on processes and industry best practices; coordinate internal, external, and online training for staff and monitor productivity.
• Research, contact, and strengthen connections with local healthcare providers, specialists, and grant‑funded programs to increase client access to resources.
• Follow HIPAA regulations, comply with BACH guidelines, and support continuous improvement using the PDSA model.
• Evaluate clients’ living situations and conduct thorough housing, crisis, intake, and social determinants of health (SDOH) assessments.
• Respond to information requests, address and resolve complex issues, and prepare sensitive/confidential correspondence.
• Assist in other areas as assigned to broaden support services and strengthen the team.

Qualifications

• Current CHW certification and CEC certification (if applicable) with ability to complete timely recertification and retraining.
• 2+ years of community‑based healthcare service experience (preferred).
• AA/AS in a health‑related field (preferred).
• Bilingual communication skills (preferred).
• Ability to travel to various BACH locations—including clinics, schools, homes, warming centers, homeless encampments, and patient appointments—and work outdoors in various weather conditions.
• Physical ability to use a computer/keyboard, lift up to 50 lb., and perform typical office tasks.
• High school diploma or GED.

Benefits

• Medical, dental, and vision insurance
• Life insurance and short‑ and long‑term disability
• Flexible Spending Account (FSA) and dependent care
• 403(b) retirement plan
• PTO and paid holidays
• Commuter program spending account and a scrubs allowance
• Employee wellness programs and a loan repayment program

Pay

$27.08 – $31.39 per hour (based on qualifications)

Schedule

Standard work hours are Monday – Friday, 8:00 am – 5:00 pm.

Culture

Bay Area Community Health is one of the largest Federally Qualified Health Centers in Northern California, serving over 100,000 patients each year at 20+ locations. The diverse team is committed to delivering exceptional care, fostering innovation, professional development, and valuing each employee’s unique contributions.