Community Health Worker - Birthing Families Navigation

Main Duties & Responsibilities

• Works with team leadership in monitoring Erie procedures in programs as assigned.
• Enrolls referred clients in appropriate program and manages all the enrollments in electronic medical record and funder data management systems in accordance with agency policies and procedures and federal, state and city requirements.
• Under direction from team leadership, Community Health Worker prepares and provides appropriate documentation (i.e., statistics) for program reports, including the 745 reports.
• Creates client hardcopy charts and completes filing.
• As needed, supports Birthing Families Navigators with meeting patient needs (i.e., assisting patients that speak languages other than English or Spanish, connecting patients to additional resources, etc.).

Qualifications

• Education Required: High School diploma or equivalent required.
• Preferred: Associate degree or HS Diploma or equivalent with 1-2 years of work experience with customer service or data entry preferred.
• Community Health Worker Certification a plus.
• Experience: Preferred: Experience with data entry preferred.
• Experience in healthcare or social services preferred.