Community Health Worker

About the role

Come join our newest program supporting the ACO Clinically Integrated Network, affiliated with our Medical Group Practices at Trinity Health Of New England!

Responsibilities

• Mail educational materials and letters, schedule patient appointments, locate and obtain outside patient records
• Collaborate with community partners, such as VNA agencies, caregiver programs, and DME providers
• Use general knowledge of medical conditions, nutrition, and diet to educate patients
• Assist in locating and updating patient clinical records
• Facilitate patient and caregiver access to community resources programs, Meals on Wheels, senior centers, chore services, etc
• Screen patients to assess for depression, substance use, and mental health disorders; respond with appropriate interventions and/or referrals

Minimum Qualifications

• High school diploma
• Medical Assistant Certificate preferred
• Associates degree or equivalent medical experience preferred
• Qualified as a Certified Application Counselor for MassHealth program or is willing/able to complete required trainings to support patients in demonstrating eligibility requirements
• Minimum of five years’ work experience
• Experience addressing the Behavioral Health (BH) and Health Related Social Needs (HRSN) of children, youth, and families in a health care setting and/or possessing specialized training, degree, licensing, or certification
• Minimum of two years' experience within a healthcare related organization (e.g. health system, hospital, clinic, provider practice, health insurance company, pharmaceutical company, etc.)
• Bilingual candidates are encouraged to apply

Pay

Pay Range: $18-25/hr. Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates.