Community Health Worker

About the role

The Y in Central Maryland is a charitable, mission-driven organization dedicated to enhancing the well-being of individuals and communities. We offer a comprehensive benefits package designed to support both personal and professional growth.

Responsibilities

• Engage in activities supporting grant-funded initiatives such as SNAP, Harm Reduction, Food Access, Population Health, and others.
• Provide coordinated resources during community events.
• Manage a caseload of clients seeking resource referrals.
• Afford clients with home, community, or clinic support, explaining the program's purpose and its impact on their well-being.
• Document all client interactions, submit monthly reports, and maintain comprehensive electronic client files.
• Coach patients in managing chronic health conditions and self-care.
• Assist patients in understanding care plans and instructions, motivating them to engage in their health and well-being.
• Help clients access health-related services, including obtaining a medical home and overcoming barriers to medical care and social services.
• Support the implementation of the Y's Food Access Program.
• Support patients during medical visits, ensuring their medical needs and referrals are communicated.
• Follow up with clients and providers regarding health and social services plans.
• Facilitate communication and coordinate services between providers and clients.
• Maintain and track clients' compliance with care plan objectives.
• Travel extensively to client homes, community locations, agencies, and outreach destinations.
• Perform miscellaneous job-related duties as assigned.

Requirements

• A high school diploma or equivalent.
• Community Health Worker certification (preferred).
• Experience supporting food distribution, food pantry operations, or similar community-based programs.
• Experience leading, training, or coordinating volunteers.
• Strong interpersonal and communication skills with the ability to build relationships across diverse communities.
• Bilingual communication skills (English/Spanish) are strongly preferred to help effectively serve the diverse communities we support.
• Knowledge of community agencies, local resources, and social service programs.
• Experience or familiarity with community outreach, healthcare navigation, health education, or related programs.
• The ability to assess individual needs, develop care plans, and connect community members with appropriate resources.
• An understanding of social determinants of health, including barriers such as transportation, housing, food insecurity, and access to care.
• The ability to communicate effectively with healthcare providers, care coordinators, and community partners.
• Comfort using computers, Microsoft Office, email, and electronic documentation systems.
• Strong organizational, time management, and prioritization skills.
• Creative problem-solving skills with the ability to think critically and adapt to changing community needs.

Qualifications

• Experience traveling throughout the community to meet with clients, attend outreach events, and support Y programs.
• Ability to stand and walk for extended periods of time.
• Frequent navigation of stairs and uneven outdoor terrain.
• Participation in indoor and outdoor community events in varying weather conditions.
• Regular lifting, carrying, and moving of materials weighing up to 50 pounds.
• Physical requirements of the position, including using a computer, communicating effectively, and moving throughout Y facilities and community locations to support participants and programs.

Skills

• Interpersonal and communication skills.
• Community outreach and healthcare navigation.
• Health education and social service program knowledge.
• Assessment and care planning skills.
• Understanding of social determinants of health.
• Computer proficiency and electronic documentation systems.
• Time management and prioritization skills.
• Creative problem-solving abilities.

Benefits

• Flexible schedules.
• Competitive pay.
• Generous paid time off.
• Medical, dental, and vision benefits.
• Dependent care FSA.
• Employer contribution to the Y retirement fund.
• Opportunities for career advancement.
• Training and development programs aligned with the mission.

Pay

Competitive pay is offered for this part-time, temporary position expected to continue through November 2026, with the potential opportunity to transition into a full-time role based on business needs.

Schedule

This is a part-time, temporary position expected to continue through November 2026, with the potential opportunity to transition into a full-time role based on business needs.