Community Health Worker
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Only include sections when there is real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Also remove duplicated lines like the driver safety program repeated twice.
We need to parse the posting.
Key content:
- Intro: "Become a part of our caring community The Community Health Worker (Care Management Support Professional 1) contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Community Health Worker's work assignments are often straightforward and of moderate complexity. Humana's Community Health Workers (CHW) serve as members of our Medicaid enrollee centric Comprehensive Care Support teams. The CHW applies a hands-on approach to enrollee engagement to support case management functions, address social determinants of health (SDOH) to improve self-management of chronic conditions, navigate the healthcare system, and promote prevention and health education that is tailored to the needs of the communities we serve. The CHW leverages their knowledge of the community and shared life experience to inform their interactions with enrollees and Humana's community partners."
That's description of role; could be "About the role" section.
- Essential Functions And Responsibilities: list bullet points.
- Required Qualifications: bullet list.
- Preferred Qualifications: bullet list.
- Additional Information: includes driver safety program, work at home requirements, travel, scheduled weekly hours, pay range, description of benefits, about us, equal opportunity employer (should be removed as boilerplate). Also "Work at Home Requirements" details.
- Pay Range: "$46,100 - $62,300 per year". Also mention "Scheduled Weekly Hours 40". So we have Pay and Schedule sections.
- Benefits: description of benefits paragraph.
- About Us: description of Humana.
We must not include EEO boilerplate. Also remove duplicated lines (driver safety program repeated). Also remove "Work at Home Requirements:" maybe keep as part of Requirements? It's a requirement about internet speed and dedicated space. Could be part of Requirements or Qualifications. Probably treat as part of Requirements (maybe under "Work Requirements").
We need to decide sections: About the role, Responsibilities, Requirements, Qualifications (maybe split Required and Preferred?), Benefits, Pay, Schedule. Could combine Required and Preferred under Qualifications with subheadings? But spec says use for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have separate sections for Requirements and Qualifications. Could also have Skills but not needed.
We must not create sections with filler text. So include only those with content.
Let's extract content.
**About the role**: The introductory paragraph(s) before Essential Functions. We'll combine into a
. **Responsibilities**: The bullet list under "Essential Functions And Responsibilities". Need to capture each bullet. List: - Work with other Humana associates as a member of Humana's Comprehensive Care Support team, including case managers, housing specialists, and SDOH coordinators, ED Liaison, Redetermination Specialist. - Conduct in-person assessment(s) to understand member care needs, preferences, and socioeconomic barriers and evaluate the home environment - Assess member barriers to healthy living and accessing healthcare services and assist enrollees with scheduling physical health and behavioral health (BH) office visits, addressing barriers to appointment attendance - Be the member advocate with providers, community resources, schools, and other entities for support - Assist members with navigating health care and social service systems and coordinating access to basic needs (e.g. housing, food, income, and transportation) - Promote and monitor member adherence with their care plan and provide motivational interviewing to support medication and treatment adherence - Provide social support to help boost members' morale and sense of self-worth, serving as a reliable, non-judgmental, consistent, and accepting member of the members' multi-disciplinary team - Support members through the provision of culturally appropriate health education and health coaching - Attend Humana community events to connect with members and provide education on case management services - Conduct research and in-person outreach to locate difficult-to-contact members to increase assessment completion and participation in clinical programs - May assist with Health Risk Screenings (HRS) and Welcome Calls - Build and maintain relationships with providers and community resources to support member referrals and implement community assessments to identify community resource gaps - Support the implementation of Humana's Readmission Prevention and ED Diversion program - Other duties as assigned We need to preserve all; keep as
- .
**Requirements**: The "Required Qualifications" bullet list.
List:
- Must reside in Illinois.
- This is a hybrid role and may require up to 75% travel to member's homes, provider organizations, Humana office in Chicago/Schaumburg as well as working from home office
- Minimum two (2) years prior experience working with community resources, community health agencies/social service agencies (Area Agency on Aging, DME providers, Meals on Wheels).
- Valid driver's license, car insurance, and access to an automobile
- Decision making skills regarding own work approach/priorities, and work assignments, standards and resources
- Ability to multi-task and work in a very fast-paced environment
- Strong understanding and respect of all cultures and demographic diversity
- Must be able to work a 40-hour work week, Monday through Friday 8:00 AM to 5:00 PM, over-time may be requested to meet business needs
Also "Work at Home Requirements" details: internet speed, dedicated space. Could be part of Requirements.
Also "Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required." This is similar to travel requirement but we already have travel up to 75%; we can incorporate.
We should avoid duplication. We'll include travel requirement once.
**Qualifications**: Preferred Qualifications bullet list.
List:
- Bachelor's degree in social work or related health field
- Community Health Worker training and/or certificate
- Familiarity with state Medicaid program guidelines
- Experience engaging with Medicaid enrollees, including those with physical health and behavioral health needs and varied health literacy
**Benefits**: The paragraph under "Description Of Benefits". Also maybe mention "Associate benefits are designed to encourage personal wellness..." etc. We'll capture that paragraph.
**Pay**: The pay range: "$46,100 - $62,300 per year". Also note that it's a good faith estimate etc. We'll include that.
**Schedule**: "Scheduled Weekly Hours 40". Also mention work hours Monday-Friday 8-5 (already in Requirements). But schedule section could just be the weekly hours. We'll include.
We must not include boilerplate like "About Us", "Equal Opportunity Employer". So omit those.
Also remove duplicated lines: driver safety program repeated twice; we can keep one mention maybe as part of Requirements? Actually driver safety program is mentioned under Additional Information; we could include as a note about driver's license and insurance. Already we have valid driver's license, car insurance, access to automobile. The driver safety program details about insurance limits could be included as part of Requirements. But we might keep it brief: "Valid driver's license, car insurance meeting state minimum limits ($25k/$25k/$10k) and access to an automobile." We'll incorporate.
We need to preserve all substantive info; not invent or summarize away detail. So we must include the insurance limits detail. So we should include that.
Thus Requirements bullet: "Valid driver's license, car insurance meeting state minimum limits ($25,000 bodily injury per person/$25,000 bodily injury per event/$10,000 property damage or whichever is higher), and access to an automobile."
Also mention "This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance." We can combine.
Now "Work at Home Requirements": internet speed 25 Mbps download, 10 Mbps upload; dedicated space lacking interruptions to protect PHI/HIPAA.
We'll add as a bullet under Requirements.
Travel: "May require up to 75% travel to member's homes, provider organizations, Humana office in Chicago/Schaumburg as well as working from home office." Also occasional travel to offices for training/meetings.
We'll include.
Now schedule: "Scheduled Weekly Hours 40" and "Must be able to work a 40-hour work week, Monday through Friday 8:00 AM to 5:00 PM, overtime may be requested." We'll include schedule section maybe just the weekly hours.
Pay: include the range and note that it's a good faith estimate etc.
Benefits: include the paragraph.
Now we need to output HTML fragment only, no /, no markdown.
We'll structure:
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ... ...
Benefits
...
Pay
...
Schedule
...
Make sure not to include empty sections. Now craft the content. About the role paragraph: combine the intro sentences. Let's write:Become a part of our caring community. The Community Health Worker (Care Management Support Professional 1) contributes to the administration of care management by providing non-clinical support for the assessment and evaluation of members' needs and requirements to achieve and/or maintain an optimal wellness state. This role guides members and families toward appropriate resources, facilitates interactions, and works within Humana's Medicaid enrollee‑centric Comprehensive Care Support team. The CHW uses a hands‑on approach to engage enrollees, address social determinants of health (SDOH), support case management, navigate the healthcare system, and deliver tailored prevention and health education, leveraging community knowledge and shared life experience.
That seems to capture. Now Responsibilities list as above. Now Requirements list: - Must reside in Illinois. - Hybrid role requiring up to 75% travel to members' homes, provider organizations, Humana offices in Chicago/Schaumburg, with the remainder work from home office. - Minimum two (2) years of prior experience working with community resources, community health agencies, or social service agencies (e.g., Area Agency on Aging, DME providers, Meals on Wheels). - Valid driver's license, car insurance meeting state minimum limits ($25,000 bodily injury per person/$25,000 bodily injury per event/$10,000 property damage or whichever is higher), and access to an automobile. - Decision‑making skills regarding personal work approach, priorities, assignments, standards, and resources. - Ability to multi‑task and thrive in a very fast‑paced environment. - Strong understanding and respect for all cultures and demographic diversity. - Ability to work a 40‑hour work week, Monday through Friday 8:00 AM to 5:00 PM; overtime may be requested to meet business needs. - Home‑office internet service must provide at least 25 Mbps download and 10 Mbps upload speed (wireless, cable, or DSL suggested). - Must work from a dedicated space free of ongoing interruptions to protect member PHI/HIPAA information. - Occasional travel to Humana offices for training or meetings may be