Community Health Worker

Job Summary

Hybrid Work Environment - Must reside in Hawaii
Pay Range: $47,500 - $88,000
Note: Individuals typically begin between the minimum to middle of the pay range

Responsibilities

• Builds trusting relationships with individuals, families, and providers to promote health, recovery, resiliency, and wellness.
• Advocates and supports members and their families by prioritizing their needs and preferences, ensuring they receive appropriate care and services promptly.
• Conducts screenings for health risks and access barriers, referring to licensed clinicians as needed.
• Adjusts workflows to provide optimal care for each situation or individual.
• Uses effective communication techniques, including motivational interviewing, to encourage members to attend regular provider appointments and utilize medical services that support their health.
• Engages with members and their families to discuss major health concerns and explore solutions to obstacles impacting service delivery, member satisfaction, cost, and community health.
• Delivers comprehensive education, resources, referrals, and connections to health-related services within the community.
• Facilitates the introduction of new or underutilized programs and services to community members.
• Provides guidance to community members facing complex health cases in navigating healthcare systems.
• May include conducting home visits, accompanying individuals to appointments, and supporting community events as needed.
• Exercises sound professional judgment and adheres strictly to scope and licensure boundaries to ensure actions are in the best interest of the community member(s).
• Provides culturally appropriate health education and instructions on using existing health and social services, presenting information clearly and effectively.
• Performs all other miscellaneous responsibilities and duties as assigned or directed.

Qualifications

• Associate's degree and three years relevant healthcare/social services experience, or equivalent education/work experience.
• Demonstrated fieldwork experience.
• Excellent communication skills, both written and verbal.
• Basic working knowledge of Microsoft Office applications (Word, Excel, and Outlook).
• Must have reliable transportation for in-person meetings with members at home or other locations.