Community Health Worker

Every day, people across Albuquerque face impossible choices between health, housing, safety, and survival. For more than four decades, Albuquerque Health Care for the Homeless has stood alongside our community’s most vulnerable neighbors, providing compassionate care, creating pathways to stability, and championing systemic change. More than 5,000 people each year find support through our integrated model of care, but our impact extends far beyond the walls of our clinic. Through advocacy, partnership, and innovation, we are working to transform the systems that drive homelessness and build a community where everyone has the opportunity to live with dignity, health, and hope. Are you an engaged, dynamic advocate passionate about health equity and public health? Join our multidisciplinary team in delivering low-barrier care to individuals experiencing homelessness. In the vital role of Community Health Worker, you will assist clients on campus and in outreach settings—helping them navigate complex care systems, secure public benefits, obtain critical identity documents, and access transitional and permanent housing. Operating from a client-centered, trauma-informed, and harm-reduction framework, you will provide short-term care coordination, facilitate health education, and connect individuals to long-term care networks. If you build rapport quickly, thrive in collaborative care teams, and want to advocate for systemic change, apply today to help make a lasting impact in our community! Duties And Responsibilities Clearly communicate with patients about their role in the patient’s care plan and the services available through themDocuments all encounters and contacts made on behalf of patients, including service plans and outcomes achieved by patients, into EHR within 72 hoursCompletes and submits monthly reports; maintains comprehensive notes, release of information, assessments and other documents acquired on behalf of the clientActively refer unengaged patients to Harm Reduction, Dental, Behavioral Health, and Case Management programs within AHCHAssist patients in identifying socio-economic issues that affect their overall health and develop health/social management plans and goalsCommunicate with benefit carriers about interventions provided to their members seeking services at the AHCHProvide referrals and follow up services (care coordination)Connect patients to community resources, including but not limited to locating, housing, food, clothing, education, life skills classes, and employmentAssist patients with finding community resources, scheduling appointments with social services agencies, and completing applications for benefits /programs for which they may be eligible, including MedicaidEncourage and support patients to be active and engaged participants in their health and overall wellbeingWorks collaboratively and effectively within a team (medical/social services) and establishes positive, supportive relationships with staff and providersKeep up to date on community resourcesMust comply with all AHCH policies and procedures Minimum Qualifications Experience in social services, behavioral health or health care settingAbility to complete NM Community Health Worker Certification within 90 days (training provided)Experience working with complicated and co-occurring medical issuesValid NM driving license with clean driving recordAbility to work with large, multi-disciplinary teamsHigh school diploma or equivalent Preferred Qualifications Previous work with an EMRAssociate degree in Human Services or relevant field1 year experience as CHW or Patient Care CoordinatorExperience with underserved, vulnerable populationsBilingual Spanish/EnglishExperience working with those with mental illness or substance use disorderKnowledge and understanding of harm reduction philosophy All Benefits Start The Month After You Begin Work Low cost medical, vision, and dental insurance with health club membershipLife insurance and Accidental Death and Dismemberment fully paid for by companyLong Term Disability fully paid for by companyPaid Time Off - 24 days in first year of employmentCatastrophic Sick Time accrual7 Paid holidaysHealth Care and Dependent Care Flexible Spending Accounts401k with employer matchStudent loan forgiveness eligible We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify.