Community Health Educator

Core Functions

• Deliver culturally appropriate health education and behavior change support.
• Support participant engagement, retention, and follow-up.
• Aid participants in overcoming barriers to health and self-management.
• Support education programs, workshops, and outreach activities.
• Prepare educational materials and resources.
• Participate in community outreach and recruitment efforts.
• Maintain accurate and timely documentation.
• Collect participant data and outcomes.
• Support quality improvement efforts and program evaluation activities.

Qualifications

• High school diploma or GED required.
• Associate degree, bachelor’s degree in progress, or coursework in Public Health, Health Education, Nutrition, Community Health, Social Work, or a related field preferred.
• Experience in customer service, community outreach, education, volunteer programs, or healthcare preferred.
• Bilingual English/Spanish required.
• Valid driver’s license and reliable transportation.

Community Health Educator I (Level 1)

• Assists with education program delivery and participant support activities.
• Supports participant outreach, enrollment, scheduling, and follow-up.
• Collects and documents participant information and outcomes.
• Assists with preparation of educational materials and program resources.
• Participates in outreach events and community engagement activities.
• Supports volunteers, interns, and program activities as directed.
• Completes required organizational and departmental training.
• Builds competency across all program areas.

Community Health Educator II (Level 2)

• Performs all Level 1 duties.
• Independently delivers education services and program activities.
• Facilitates individual and group education sessions with minimal supervision.
• Manages assigned participant cohorts and program activities.
• Coordinates participant follow-up, retention, and re-engagement efforts.
• Supports onboarding and training of volunteers, interns, and new staff.
• Provides guidance and support to Level 1 CHEs.
• Participates in quality improvement and workflow enhancement activities.
• Coordinates outreach and community engagement activities.
• Troubleshoots routine participant and operational challenges.

Lead Community Health Educator

• Performs all Level 1 and Level 2 duties.
• Serves as a mentor and resource for CHE staff.
• Assists with onboarding, training, and coaching of staff, interns, and volunteers.
• Covers day-to-day program workflows and staffing coverage.
• Supports implementation of new programs and services.
• Assists with quality improvement, program evaluation, and outcome tracking.
• Supports participant retention and engagement initiatives.
• Identifies workflow barriers and recommends operational improvements.
• Serves as liaison between frontline staff and department leadership.