Community Gardens Program Assistant (CSA II)
About the role
The Portland Community Gardens Program is seeking a Program Assistant to support and maintain robust connections with our City’s diverse population of gardeners. This role will work closely with other program staff to assist with program registration, complete data entry tasks, and share important communication (via email, text messages, and phone calls) with our clients. The Program Assistant will also help with special administrative projects, as needed.
Responsibilities
- Contact community gardeners to provide or request information, answer general program inquiries, and invite to program events.
- Answer primary phone line, providing information to customers, and taking messages for other staff as needed.
- Use telephonic interpretation services to communicate with people who speak languages other than English.
- Perform basic data entry and management.
- Perform basic accounting tasks, such as preparing bank deposits.
- Use mail merge and other software applications, like Microsoft Office Suite.
- Create promotional and educational materials.
Requirements
- Strong communication and customer service skills.
- Experience collecting, maintaining, and organizing data.
- Knowledge of and experience with standard office programs, such as Microsoft Office (Outlook, Word, Excel, Teams, and more).
- Experience and ability with multitasking and managing time effectively in a work environment that is subject to frequent change.
Qualifications
Bilingual speakers of the following languages are strongly encouraged to apply: Spanish, Russian, Mien, Nepali, or Karen.
Benefits
Note: In addition, this role must be available for occasional outreach events on weeknights or Saturdays. This role will also have opportunities to work at other community gardens locations.
Schedule
This role will work 24-30 hours per week at the Portland Parks & Recreation Tabor Yard Facility, located at 6437 SE Division St., Portland, OR 97206. The role will also be available for occasional outreach events on weeknights or Saturdays.
Pay
The starting pay for this role is an hourly range of $20.00-$25.00, dependent on experience.