Community Engagement Specialist, Michigan

About the role

McLaren Health Plan (MHP) is a company with a culture of high performance and a mission to help people live healthier and more satisfying lives. MHP is a Managed Care Organization dedicated to meeting the health care needs of each member, offering individual and family plans, Medicaid and Medicare plans to Michigan residents for every stage of life. MHP is accredited by the National Committee for Quality Assurance (NCQA) and values the talents and abilities of all employees, fostering an open, cooperative and dynamic environment where employees and the health plan can thrive.

Responsibilities

• Achieve established goals improving the Plan’s membership growth for all lines of business.
• Promote the Plan’s core values and services by implementing outreach activities in the assigned area.
• Assist the Plan in attracting and retaining membership through building and maintaining relationships with community partners.
• Travel to communities around the State of Michigan, including days in the Flint, MI office as determined by leadership.

Qualifications

Required:

• Associate degree in business, health care or related field; or High School Diploma or equivalent (GED) and two (2) years’ experience in a community‑focused outreach, marketing, or customer service position specific to health care.
• Two (2) years’ experience in a community‑focused outreach, marketing, or customer service position specific to health care.
• Valid state driver’s license, reliable transportation, and automobile insurance coverage required and maintained throughout employment.
• Must hold a valid Community Health Worker certification within 180 days of hire and maintain throughout employment.

Preferred:

• Bachelor's degree in business, health care or related field.
• Five (5) years’ experience in a community‑focused outreach, marketing, or customer service position specific to health care.

Schedule

• Full‑time
• Daily work times: 8:00 am – 4:30 pm
• Hours per pay period: 80
• On call: No
• Weekends: Yes

Requisition ID: 26004180