Community Engagement Specialist, Harvard Innovation Labs

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it. Avoid filler like "commensurate with experience". Prefer few substantive sections. We need to extract content: Company Description, Job Description (Job Summary, Job-Specific Responsibilities), Qualifications (Basic Qualifications, Additional Qualifications and Skills), Working Conditions, Additional Information (Standard Hours/Schedule, Visa Sponsorship, Pre-Employment Screening, Other Information, Work Format Details, Salary Grade and Ranges, Benefits). We need to decide which sections to include: About the role (maybe from Company Description and Job Summary). Responsibilities (Job-Specific Responsibilities). Requirements (Basic Qualifications). Qualifications (maybe Additional Qualifications and Skills). Skills (maybe part of Additional Qualifications). Benefits (Benefits). Pay (Salary Grade and Ranges). Schedule (Standard Hours/Schedule, Working Conditions maybe). We need to avoid filler like "Standard Hours/Schedule: 40 hours per week, overtime eligible position". That's specific, so we can include Schedule section. Pay: "Salary Grade and Ranges This position is salary grade level 055. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information." That's specific enough? It references external link; but we can include Pay section with that sentence. Benefits: we have a Benefits paragraph. Working Conditions: "Ability to work occasional extra hours as well as a flexible schedule, to meet deadlines and oversee and/or attend evening events." That's part of Working Conditions. Could be part of Schedule or separate Working Conditions but we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No Working Conditions heading. Could incorporate into Schedule or About the role. Probably incorporate into Schedule. Other Information like Visa Sponsorship, Pre-Employment Screening, Other Information, Work Format Details: these are metadata; we can fold minor metadata into a short

  or drop it. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it." So we can include a short paragraph for things like Visa Sponsorship, Pre-Employment Screening, Work Format Details maybe as a short

  under maybe About the role? But better to include a short

  after sections maybe titled "Additional Information"? Not allowed heading. So we can just include a short

  after the sections, not as a heading. But we must output only HTML fragment; we can include a

  containing that info. We must not include EEO boilerplate. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like responsibilities list items, qualifications list items, benefits list items. We need to format responsibilities as

  • . Similarly qualifications as
    • . Benefits as
      • . We need to avoid duplication. Let's extract content. Company Description: paragraphs about Harvard University, Harvard Business School. That's about the role? Could be "About the role" section includes company description and job summary. Job Summary: The Community Specialist owns the relationship with our students in the Harvard Innovation Labs ecosystem... etc. We'll combine into About the role. Responsibilities: Job-Specific Responsibilities bullet points (many). We'll turn each sentence into
      • maybe grouping. We need to ensure we don't lose any detail. Let's list responsibilities: - Responsible for the development and management of the student I-lab community and its 3000+ active members, including application cycle promotion, a weekly newsletter, i-lab member Slack workspaces, events planning, and customer service for program participants in collaboration with Operations and front desk teams. - Ensures that student members are connected, supports collaboration across Harvard Schools, and develops programming and systems to ensure that participants can communicate and collaborate with each other. - Manages inquiry processes from prospective student members, develops communications to convert applicants into members, and guides students through the application/membership funnel. - Fosters a positive and collaborative community through daily engagement with students. - Monitors news, happenings, feedback, struggles, and wins. - Oversees development and synthesizes data from customer surveys, feedback, focus groups, and other data sources to provide insights, support decision-making, and inform program improvements and strategy. - Designs and executes regular “pulse checks” of the community (e.g., short surveys, quick interviews) and translates qualitative and quantitative data into clear, actionable recommendations for the team. - Constantly seeks opportunities to serve students better and streamline administrative operations. - Plans and executes community-related programming such as welcome events, end of term events, sub-community sessions, lunches, dinners, and other programming that brings the community together. - In total, supports ~30-40 events throughout the academic year in close collaboration with the Events and Operations teams, who lead event production and logistics. - Designs, launches, and manages student-facing initiatives that bridge the gap between HIL and the broader student community, such as a Student Ambassador program. - Recruits, onboards, and supports student ambassadors and other student leaders to extend the reach of i-lab programs across campus. - Manages and supports the administration and execution of new programs/ community engagement opportunities: cross-university innovation mixers, collaborations with Harvard stakeholders (student clubs), and external partners (AWS NextGen). - Manages and oversees the Ingenuity Award program as part of the President’s Innovation Challenge, including timeline, application process, venture evaluation process, and supporting programming such as pitch practice. - Marketing, Communication, and Operations for Student Membership Community: Develops and executes strategy to effectively communicate opportunities, events, resources, and applications to students while managing the overall editorial calendar for Student i-lab Member communications (in partnership with HIL marketing + communications team). - Gathers useful information and resources for students, synthesizes and writes clear outputs that drive information and attendance, such as newsletters, event promotions, engagement tracking and RSVPs. - Serves as the primary liaison for the student track of the President’s Innovation Challenge (PIC) and Ingenuity Award finalists. - Manages direct communications with the student finalist teams to gather promotional materials and share detailed workshops and schedules. - Plans Ingenuity Award-specific programming (pitch sessions, orientation, finalist announcement, etc.). - Tracks engagement in student workshops and events: event registrations, attendance, and student surveys. - Supports the creation and execution of marketing collateral from the student perspective and makes recommendations for content based on student feedback (handouts, guides, videos, decks and presentations) - Other: Represents HIL at internal and external events; leads or moderates founder panels, club meetings, attends ecosystem gathering across Harvard and Boston as a representative of the student i-lab. - Builds and nurtures close collaborations with teams across HIL, including Advising, Network Engagement, Marketing + Creative, Technology, Operations, and ensures that community initiatives are aligned and coordinated on objectives. - Implement repeatable processes that work well for all involved. - Supports additional HIL projects, operations, and events as needed. - May manage and prioritize the workload, performance management, and professional development of interns. - Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents. - Other duties as assigned. We'll turn each bullet into
      • . Some are long sentences; okay. Requirements (Basic Qualifications): - High School Diploma, GED, or equivalent is required. - 5+ years of experience in administrative support role(s) is required. - Education beyond high school may count toward experience. - Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must. We'll list as
        • . Additional Qualifications and Skills: we can split into Qualifications and Skills sections. But we have allowed headings: Qualifications, Skills. We'll put some in Qualifications (like Bachelor’s degree preferred, Demonstrated customer service skills, etc.) and Skills (like communication skills, organization, problem-solving, etc.). However we need to avoid filler. We'll include substantive items. Let's list Additional Qualifications and Skills items: - Community engagement, student support, program management, or related experience. - Bachelor’s degree preferred. - Demonstrated customer service skills. - An individual who is naturally outgoing and has a positive attitude. - Someone who can work well with others and build relationships across teams. - Good with people’s names, stories and, making connections. - Must possess superior communication skills with high creativity, energy, integrity, thoughtful judgement. - The position requires a high level of organization and proactivity, paired with strong problem-solving skills. - The role requires you to work independently but have the judgement to know when to ask for help or clarification. - An individual who can learn various technology systems quickly and thinks carefully about how to best use the tools to get the job done. - Someone comfortable learning university software and systems such as Salesforce, MIDAS, SurveyMonkey Apply. - Ability to perform in a fast-paced and demanding workplace, with a high standard of excellence and keen attention to detail. - Experience designing and executing community or membership communications (e.g., newsletters, campaigns, or multi-channel outreach) preferred - Comfort analyzing basic data and trends (e.g., surveys, participation data, dashboards) to inform decisions and improve programs. We can separate: Qualifications (education, experience, degree preferred, customer service, etc.) and Skills (communication, organization, problem-solving, tech learning, etc.). But we need to avoid duplication. We'll just put all under Qualifications maybe, and Skills maybe empty? Better to have both sections with content. Let's decide: Qualifications section: - High School Diploma, GED, or equivalent is required. - 5+ years of experience in administrative support role(s) is required. - Education beyond high school may count toward experience. - Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must. - Bachelor’s degree preferred. - Demonstrated customer service skills. - Community engagement, student support, program management, or related experience. - Experience designing and executing community or membership communications (e.g., newsletters, campaigns, or multi-channel outreach) preferred - Comfort analyzing basic data and trends (e.g., surveys, participation data, dashboards) to inform decisions and improve programs. Skills section: - Superior communication skills with high creativity, energy, integrity, thoughtful judgement. - Naturally outgoing and positive attitude. - Ability to work well with others and build relationships across teams. - Good with people’s names, stories, making connections. - High level of organization and proactivity. - Strong problem-solving skills. - Ability to work independently and know when to ask for help. - Quick learning of various technology systems. - Comfort learning university software and systems such as Salesforce, MIDAS, SurveyMonkey Apply. - Ability to perform in a fast-paced, demanding workplace with high standard of excellence and keen attention to detail. We need to ensure we don't lose any detail; we can keep them. Benefits: list from Benefits paragraph: - Generous paid time off including parental leave - Medical, dental, and vision health insurance coverage starting on day one - Retirement plans with university contributions - Wellbeing and mental health resources - Support for families and caregivers - Professional development opportunities including tuition assistance and reimbursement - Commuter benefits, discounts and campus perks We'll put as
          • . Pay: "Salary Grade and Ranges This position is salary grade level 055. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information." We'll put as

            . Schedule: includes Standard Hours/Schedule: 40 hours per week, overtime eligible position; Ability to work occasional extra hours