Community Engagement Manager

About the role

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible.

What You'll Do

• Develop a deep understanding of Zipline’s technology, mission, and operational model to communicate our impact confidently and accurately.
• Build and maintain relationships with government officials, neighborhood leaders, and local influencers and other expansion areas.
• Represent Zipline at community meetings, events, and forums, helping to educate, engage, and inspire local audiences.
• Collaborate cross-functionally with operations, marketing, communications, and policy teams to ensure consistent and compelling messaging.
• Gather and synthesize community feedback to help inform decision-making on communications, operations, and public engagement strategies.
• Proactively identify and resolve community concerns, acting as a bridge between residents and Zipline operations.
• Lead the development and execution of signature engagement programs to celebrate local milestones and deepen community ties.
• Support and expand education and workforce development partnerships, connecting Zipline’s work to local schools and training initiatives.
• Design and launch an employee volunteer and community service program that fosters deeper local involvement.

What You'll Bring

• 6+ years of experience in community relations, public affairs, government engagement, or a related field.
• Proven ability to build trust and collaborate across diverse audiences and organizations.
• A strong sense of ownership, able to work independently while driving alignment with multiple internal teams.
• Excellent public speaking, writing, and presentation skills with the ability to simplify complex topics.
• A passion for technology, sustainability, and community impact.
• Valid driver’s license and willingness to travel regionally for meetings and events.
• Must currently reside in (or be willing to relocate to) California.

Why You'll Love Working at Zipline

• You’ll have the opportunity to shape how emerging technology is introduced to communities across the U.S.
• You’ll join a team that values inclusion, empathy, and innovation, and where your ideas directly influence real-world outcomes.
• You’ll help redefine what equitable access looks like, starting right in your local community.

Salary Range

The salary range for this position is $110,000 - $175,000.

EEO Statement

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech.