Community Engagement Manager - 5th Avenue

About the role

The Community Engagement Manager is responsible for identifying, cultivating, and converting new High Net Worth (HNW) and Ultra High Net Worth (UHNW) clients for Moncler's Fifth Avenue flagship through strategic networking, community engagement, and partnership development. Serving as a key ambassador for the brand, this individual will build relationships with influential individuals, key opinion leaders, entrepreneurs, luxury service providers, cultural institutions, and business organizations to create opportunities that drive client acquisition, brand visibility, and sales growth.

Responsibilities

• Create strategies to attract new local and international clientele to the Fifth Avenue flagship.
• Partner with store leadership, managers, ambassadors, and client advisors to convert prospects into long-term clients.
• Develop and execute local strategies to expand Moncler's presence within New York's luxury ecosystem, leveraging partnerships, exclusive experiences, and community engagement to introduce new clients to the brand.
• Work closely with Store Leadership, Client Relations & Development, and regional partners to generate qualified client opportunities, increase traffic to the 5th Avenue flagship, and support long-term client development efforts.
• Generate measurable sales opportunities through networking, partnership development, referrals, and community engagement initiatives.
• Represent Moncler within key New York luxury, cultural, and business communities.
• Stay informed on market trends, community developments, and competitive activity to identify new business opportunities.
• Support the execution of events and activations designed to drive client acquisition, engagement, and sales.
• Track and report on client acquisition, prospect activity, and business generation metrics.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and relevant experience.
• 5+ years of experience in luxury retail, business development, client acquisition, partnerships, hospitality, wealth management, luxury real estate, or a related field.
• Proven success developing relationships with High Net Worth (HNW) and Ultra High Net Worth (UHNW) clients.
• Demonstrated ability to develop strategic partnerships that contribute to revenue growth and client acquisition.
• Strong knowledge of the New York luxury, cultural, hospitality, and business landscape preferred.

Core Skills And Attributes

• Exceptional networking, relationship-building, and business development capabilities.
• Established connections within luxury, hospitality, cultural, business, philanthropic, or influential community networks.
• Strong commercial acumen with the ability to translate relationships into measurable business results.
• Excellent communication, influencing, presentation, and relationship-management skills.
• Strong proficiency with Microsoft Office Suite, including PowerPoint and Excel, with the ability to create compelling presentations, partnership proposals, business cases, and executive-ready reporting.
• Strategic thinker with strong organizational and project management abilities.
• Professional, polished, entrepreneurial, and highly self-motivated.
• Strong emotional intelligence, discretion, and ability to work effectively across diverse stakeholders.

Compensation And Benefits

The current estimated base salary range for this position is $100,000 to $135,000 annually. In addition to competitive pay, the hired candidate will also be eligible for quarterly bonus, and a comprehensive benefits package including medical, dental, vision, short and long-term disability, paid parental leave, 7 paid holidays, accrue up to 80 hours of paid vacation time, 4 personal days, 2 community service days, employee discounts, and a retirement plan with employer contribution.