Jobs · OTHR · Iowa

Community Engagement Liaison

QTS Data Centers · Cedar Rapids, IA · 1 mo ago
OTHRFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "Who We Are", "Who You Are: (Job Summary)", "The Impact You Will Have", "What You Will Do: (Job Responsibilities)", "What You Will Need to Be Successful: (Required Qualifications, Education, Experience, Certifications)", "Nice to Have: (Preferred Qualifications...)", "Other Key Skills: (KSAs)". Also maybe "Benefits", "Pay", "Schedule" not present, so we should not include those sections. We must use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). However we need to map the content to these headings. The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests we should use those exact headings? Probably we should use those headings where applicable. The posting doesn't have explicit "About the role" but we have "Who We Are" and "Who You Are: (Job Summary)" and "The Impact You Will Have". We could treat "Who We Are" as About the role? Actually "About the role" is generic; but we have content about company and role summary. We could create sections: About the role (maybe combine Who We Are and Who You Are and Impact). Responsibilities (What You Will Do). Requirements (What You Will Need to Be Successful). Qualifications (maybe combine Required and Preferred?). Skills (Other Key Skills). We must not create sections with filler text. Must include only sections where posting has real specific content. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the bullet points etc. We need to use
  • for any list of duties/requirements/benefits, and

    for prose. We must remove boilerplate: EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Also remove "We conform to all the laws..." etc. Also remove "Know Your Rights" etc. Also remove "Pay Transparency Policy". Also remove accommodation request? That might be considered boilerplate? It's about reasonable accommodation; could be considered EEO? Probably remove as it's legal boilerplate. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove the EEO statements and accommodation request. Thus final HTML will have sections:

    About the role

    with prose combining Who We Are, Who You Are (Job Summary), The Impact You Will Have. Then

    Responsibilities

    with
    • list of duties. Then

      Requirements

      with
      • list of required qualifications. Then

        Preferred Qualifications

        maybe as

        Qualifications

        ? But we have both Required and Preferred. Could combine under Requirements? But we have separate sections: Required Qualifications and Nice to Have (Preferred). We could make two sections: Requirements (Required) and Preferred Qualifications. However the instruction says use headings like Requirements, Qualifications, Skills. Might be okay to have Requirements for required, Qualifications for preferred, Skills for KSAs. Let's map: - Requirements: Required Qualifications (education, experience, certifications) - Qualifications: Preferred Qualifications (Nice to Have) - Skills: Other Key Skills (KSAs) We must not create sections with filler text. All have content. We need to preserve all substantive information: keep the bullet points exactly as given (maybe rephrase? No, preserve). Use
        • for each bullet. We need to ensure we don't include headings with no content. Let's extract content. Who We Are: "As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be." Who You Are: (Job Summary) "Dynamic and community-minded professional with a passion for building relationships and fostering trust. You thrive in fast-paced environments where you can serve as a connector between corporate initiatives and local communities. With strong interpersonal and communication skills, you’re adept at listening to concerns, navigating complex stakeholder landscapes, and representing your organization with innovation, integrity, and empathy. You are proactive, strategic, and comfortable working independently in the field while collaborating cross-functionally with internal teams." The Impact You Will Have "As the Community Liaison at a QTS Data Center campus, you will be the face of QTS in the communities where we operate and grow. Your work will be instrumental in building trust, addressing concerns in real-time, and ensuring QTS is seen as a responsible and valued partner. By executing a strategic and informed engagement approach, you will help build and strengthen local relationships based on respect, trust and transparency; identify, manage and mitigate opposition; support smooth project execution while upholding and demonstrating QTS’s core values. Your efforts will directly contribute to the success of our data center developments and reinforce our commitment to being a positive force in every community we touch." Now Responsibilities (What You Will Do): List bullet points (starting with "Serve As QTS’s Primary Local Representative..." then sub-bullets). We need to preserve each bullet as
        • . The bullet includes a heading "Serve As QTS’s Primary Local Representative To Establish, Strengthen And Maintain Relationships Built On Trust, Transparency And Respect In a Geographic Region, Engaging Directly With Residents, Businesses, Government Officials, Civil Society, Faith-based Organizations, And Advocacy Groups. This Includes The Following". Then sub-bullets each start with a capital verb. We should treat the main bullet as a list item, and sub-bullets as nested list? The instruction: use
          • for any list of duties/requirements/benefits. It doesn't forbid nested lists. We can keep structure: outer
            • Serve As QTS’s Primary Local Representative... This Includes The Following
            • then inside that a
                with subitems. Or we could flatten? Better to keep as nested. List items: - Establish a QTS community presence, acting as a first point of contact to share project updates, field community questions, and address concerns. - Organize opportunities to share project updates and solicit community feedback. - Serve as lead on Community Complaint Management as detailed in QTS Complaint Management Procedure to ensure community concerns are managed fairly, transparently and in a timely manner – including escalation as needed. - Attend public meetings, events, hearings, and town halls to engage with local stakeholders, share QTS updates, solicit feedback, and demonstrate that QTS is an active member of the community. - Partner with the QTS Community Impact Team to assess community development priorities to identify fit-for purpose partnerships and volunteer opportunities that align with QTS values and goals. - Support Economic Development and Government Relations teams to navigate regulatory, permitting and policy environments to enable business continuity and meet project milestones. - Partner with Communications & Brand teams to ensure consistent messaging, enable telling the QTS Story, and support the media team to engage with appropriate local media. - Update and utilize Community Assessment tool to inform development and execution of engagement strategy and plan. - Provide insights to internal QTS teams on community sentiment, key stakeholders, community priorities, and existing and emerging risks. - Consistently update the key stakeholder map. - Lead annual stakeholder engagement strategy, planning, and resource requests. - Adhere to QTS requirements for tracking and reporting community engagement activities. Now Required Qualifications (What You Will Need to Be Successful): List: - Five or more years of experience in community engagement, public affairs, government relations, or a related field. - Bachelor's degree in Public Affairs, Political Science, Communications, Business, or related professional experience. - Experience collaborating directly with communities, particularly in industries involving land use, infrastructure, or large-scale development projects. - Demonstrated ability to collaborate cross functionally in a high volume, fast paced, dynamic organization. - Experience in crisis response and managing public opposition to development projects. - Demonstrable action-oriented leadership. - Exceptional communication and public speaking skills, with the ability to engage with diverse stakeholders in a respectful and solution-driven manner. Now Preferred Qualifications (Nice to Have): - Master’s degree in Public Affairs, Political Science, Communications, Business, or related professional experience. - Experience in real estate development, energy, mining, or hyperscale projects is a plus. - Military veterans with Civil Affairs Corps experience or professionals with a background in community engagement for regulated industries are strongly encouraged to apply. - Ability to navigate local government processes, permitting, and regulatory frameworks while maintaining transparency and accountability. Now Other Key Skills (KSAs): List (seems like a sentence with periods separating): "Strong verbal and written communication skills.Strong interpersonal skills.Ability to work independently and as part of a team.Ability to be flexible and adapt to changing situations at a high-growth company.Ability to prioritize, multitask, and deliver high-quality work in tight timeframes." We need to split into list items. The original has no spaces after periods. We'll split accordingly: - Strong verbal and written communication skills - Strong interpersonal skills - Ability to work independently and as part of a team - Ability to be flexible and adapt to changing situations at a high-growth company - Ability to prioritize, multitask, and deliver high-quality work in tight timeframes Now we need to output HTML fragment only. We'll include sections:

                About the role

                ... combine Who We Are, Who You Are, Impact.

                We need to preserve all substantive information; we can combine into paragraphs maybe separate

                for each chunk. The instruction: use

                for prose. So we can have multiple

                elements. Thus:

                About the role

                As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

                Dynamic and community-minded professional with a passion for building relationships and fostering trust. You thrive in fast-paced environments where you can serve as a connector between corporate initiatives and local communities. With strong interpersonal and communication skills, you’re adept at listening to concerns, navigating complex stakeholder landscapes, and representing your organization with innovation, integrity, and empathy. You are proactive, strategic, and comfortable working independently in the field while collaborating cross-functionally with internal teams.

                As the Community Liaison at a QTS Data Center campus, you will be the face of QTS in the communities where we operate and grow. Your work will be instrumental in building trust, addressing concerns in real-time, and ensuring QTS is seen as a responsible and valued partner. By executing a strategic and informed engagement approach, you will help build and strengthen local relationships based on respect, trust and transparency; identify, manage and mitigate opposition; support smooth project execution while upholding and demonstrating QTS’s core values. Your efforts will directly contribute to the success of our data center developments and reinforce our commitment to being a positive force in every community we touch.

                Then Responsibilities:

                Responsibilities

                • Serve As QTS’s Primary Local Representative To Establish, Strengthen And Maintain Relationships Built On Trust, Transparency And Respect In a Geographic Region, Engaging Directly With Residents, Businesses, Government Officials, Civil Society, Faith-based Organizations, And Advocacy Groups. This Includes The Following
                  • Establish a QTS community presence, acting as a first point of contact to share project updates, field

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