Community Engagement Lead

Become a part of our caring community. The Community Engagement Lead serves as CenterWell's primary ambassador and community relationship leader within The Villages, designing, developing, and executing a comprehensive community engagement strategy that increases visibility, expands partnerships, and strengthens relationships with local stakeholders.

Responsibilities

• Community Engagement Strategy & Development (75%)
  • Develop and execute a comprehensive community engagement strategy aligned with CenterWell's market, growth, and patient engagement objectives.
  • Identify opportunities to expand CenterWell's presence and influence throughout The Villages and surrounding communities.
  • Assess community needs, resident interests, and market trends to develop innovative engagement programs and educational initiatives.
  • Create and manage an annual community engagement plan that includes partnerships, sponsorships, educational programs, wellness initiatives, and community events.
  • Establish measurable goals and evaluate the effectiveness and impact of community engagement activities.
  • Serve as CenterWell's primary representative within The Villages community, building and maintaining relationships with community leaders, resident organizations, clubs, civic groups, healthcare stakeholders, local businesses, and other key influencers.
  • Develop strategic partnerships that support community health, healthy aging, and CenterWell's market objectives.
  • Design, coordinate, and facilitate educational programs focused on healthy aging, preventive care, chronic disease management, wellness, and healthcare navigation.
  • Partner with CenterWell clinicians and care teams to deliver meaningful health education opportunities for residents.
  • Identify innovative ways to engage residents through seminars, workshops, screenings, and wellness-focused events.
  • Lead CenterWell's participation in community events, health fairs, sponsorships, and local activities to increase awareness of services and value-based care model.
  • Monitor community engagement performance, participation, and partnership effectiveness, analyzing results and recommending improvements.
• Physician Recruitment Partnership (25%)
  • Partner with physician recruitment and market leadership teams to support provider recruitment efforts in The Villages market.
  • Showcase the lifestyle, culture, amenities, and healthcare environment that make The Villages an attractive community for physicians and their families.
  • Facilitate introductions and connections with key community leaders, healthcare professionals, and local stakeholders.
  • Support physician candidate visits and community immersion experiences.
  • Help newly recruited physicians establish community connections and integrate into the local market.
  • Develop and maintain relationships with local physicians, healthcare organizations, and medical community leaders.

Requirements

• Bachelor's degree or equivalent experience.
• Five or more years of experience in community engagement, business development, healthcare outreach, physician relations, marketing, or partnership development.
• Demonstrated experience developing and leading strategic community initiatives and programs.
• Strong project management, communication, facilitation, and public speaking skills.
• Proven ability to build relationships and influence diverse stakeholders.
• Established presence and professional network within The Villages community.
• Experience working with physicians, healthcare leaders, or healthcare organizations.

Preferred Qualifications

• Healthcare, Medicare Advantage, senior healthcare, or primary care experience.
• Existing relationships with community leaders, resident organizations, physicians, and healthcare stakeholders within The Villages.
• Experience supporting physician recruitment, provider relations, or healthcare business development initiatives.
• Knowledge of senior-focused health and wellness programming.

Ideal Candidate

A highly connected community leader with deep roots in The Villages who can build a long-term strategy for community engagement while serving as a trusted ambassador for CenterWell. This individual is equally comfortable developing partnerships with influential community organizations, creating innovative health education programs, representing CenterWell at major community events, and helping attract exceptional physicians to one of the nation's most unique retirement communities.

Schedule

Scheduled weekly hours: 40

Pay

The pay range reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The range may be higher or lower based on geographic location, and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, and certifications. This position is eligible for a bonus incentive plan based on company and/or individual performance.

$115,200 - $158,400 per year

Benefits

Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being, including:

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. Our unique care model focuses on personalized experiences, taking time to listen, learn, and address the factors that impact patient well-being. Integrated care teams spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put patients at the center of everything we do. As the largest provider of senior-focused primary care, a leading provider of home healthcare, and a leading integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional, and social wellness of our patients.