Customer Engagement Representative

About the role

Atlas Trillo Heating & Air Conditioning is hiring Retail Sales Associates to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to home comfort solutions, energy-saving upgrades, and indoor air quality services.

Pay

$20 – $22 per hour + commission. Typical earnings range from $20 – $30 per hour with incentives.

Schedule

Part-time hours typically between 10:00 am – 6:00 pm. Part-time and full-time positions available.

Responsibilities

• Engage with retail shoppers and introduce them to heating, cooling, and home comfort solutions
• Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
• Act as a Brand Ambassador by educating customers on heating and cooling services and home improvement solutions
• Generate leads and schedule free in-home consultations
• Enter customer information and book appointments for specialists
• Represent the company with a professional and positive in-store presence
• Support in-store promotions alongside retail management and team members

Qualifications

• Outgoing personality and willingness to speak with shoppers
• Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
• Ability to stand and walk during shifts
• Weekend and some holiday availability
• Reliable transportation
• Clean, professional appearance representing the brand
• Ability to attend weekly in-office meetings
• Employment is contingent on a background check in accordance with applicable law

Benefits

• Weekly pay via direct deposit
• Uncapped commission paid on top of hourly rate
• Paid training
• Career path into HVAC Sales Advisor roles
• Flexible part-time and full-time schedules
• Full-time employees also receive:
  • Insurance available after 31 days
  • Low-cost medical (as low as $5/week)
  • Dental, vision, HSA/FSA
  • 401(k) with company match
  • Paid time off + holiday pay
  • Company-paid life insurance