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Community Engagement Coordinator, CHVPS

Harris County · Houston, TX · Yesterday
OTHRFull-time

About the role

Under general supervision of the Community Health and Violence Prevention Services Division, the Community Engagement Coordinator focuses on developing and maintaining partnerships within diverse communities, planning and executing engagement strategies. The role is responsible for evaluating program effectiveness and ensuring successful implementation of community health and violence prevention initiatives, while maintaining confidentiality and handling sensitive information with discretion and professionalism.

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working to improve health outcomes for the third most populous county in the United States, serving approximately 2.3 million people in unincorporated Harris County with medical and dental services, community programming, and health education. HCPH operates on core values of transparency, integrity, respect, impact, and collaboration.

Responsibilities

  • Community Collaboration: Foster and maintain strong relationships with diverse communities, individuals, local agencies, and organizations within the service areas of the Community Health and Violence Prevention Services (CHVPS) Division.
  • Community Engagement: Collaborate in the planning, development, implementation, and monitoring of community engagement strategies, programs, and plans, working closely with the Office of Communications, Education and Engagement (OCEE) when applicable.
  • Public Outreach: Prepare and deliver presentations to community groups, local agencies, organizations, and other stakeholders to raise awareness and encourage collaboration.
  • Community Initiatives: Act as a division representative, actively participating in task forces, working groups, committees, advisory groups, emergency functions, and neighborhood groups to support ongoing initiatives.
  • Needs Assessment: Partner with individuals, departments, community representatives, and external agencies to gather information, conduct assessments, and identify community needs, ensuring alignment and effectiveness of engagement strategies.
  • Data Reporting: Prepare and present written summaries, infographics, visualizations, data-driven reports, and other documents to leadership, including conclusions and actionable recommendations.
  • Program Evaluation: Perform evaluations of projects and programs, measuring effectiveness through performance metrics including goals achieved and adherence to timelines, and select appropriate data collection methods.
  • Activity Tracking: Track and maintain accurate records within engagement activity reporting systems, ensuring up-to-date documentation of all engagement efforts.

Requirements

  • Education/Experience: Bachelor's degree from an accredited college or university with a major in Public Relations, Communications, Public Policy/Administration, Social Work, or related field and one year of experience; OR Associate's degree and at least three (3) years of experience.
  • Licenses: Valid Driver's License (Texas upon hire).

Qualifications

  • Skill in using the MS Office Suite (Word, Excel, PowerPoint, Outlook) for documentation, data analysis, presentations, and communication.
  • Knowledge of neighborhood organizations, community groups, and local agencies within the service areas, fostering connections to improve program outreach and effectiveness.
  • Excellent verbal and written communication skills, with the ability to effectively convey information to diverse audiences.
  • Ability to establish and sustain productive working relationships and promote teamwork in diverse and inclusive environments.
  • Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
  • Ability to track, assess trends, and make recommendations to enhance programs and services based on data insights and feedback.
  • Preferred: Bilingual in English/Spanish.

Skills

  • Data Analytics and Assessment Skills: Ability to use data to analyze community health needs and support decisions that improve community health outcomes.
  • Communication Skills: Using clear and effective communication to engage audiences, address misinformation, and build trust, supporting informed decisions and stronger public health outcomes.
  • Health Advancement Skills: Applying principles of equity, diversity, and inclusion to public health, addressing systemic barriers, and promoting fair access to resources for healthier communities.
  • Community Partnership Skills: Collaborating with communities to address the systems and policies affecting health, fostering engagement, shared ownership, and sustainable improvements in well-being.
  • Public Health Science Skills: Using public health science and evidence-based approaches to develop and improve policies and programs, ensuring effective delivery of the 10 Essential Public Health Services.

Schedule

Full-time position. Typical hours: Monday–Friday, 8:30 AM–5:30 PM (flexible); however, hours will vary and include nights, weekends, and holidays depending on the activities and needs of the division and department.

Work Environment

  • Office- and community-based role offering a professional, collaborative workspace with technology support (computers, phones, software applications).
  • Significant interaction with community members, organizations, and colleagues.
  • Physical demands: ability to lift, carry, push, and pull up to 20 pounds.
  • Work location: Harris County Public Health, 1111 Fannin St., Houston, Texas 77002.

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