Community Engagement Coordinator

Position Summary

The Community Engagement Coordinator builds and sustains relationships that strengthen the organization’s presence in the community. This role focuses on outreach, partnerships, volunteer engagement, and the development of meaningful community opportunities for people with intellectual and developmental disabilities (I/DD).

Position Responsibilities

• Develop and maintain relationships with local businesses, schools, civic groups, faith-based organizations, and community partners.
• Represent the organization at community events, resource fairs, networking opportunities, and public presentations.
• Identify and secure partnership opportunities that support community inclusion, volunteerism, employment exploration, skill-building, and social engagement.
• Collaborate with program staff to identify person-centered community opportunities for people receiving services.
• Maintain databases of community resources, partnerships, volunteer activities, and outreach efforts.
• Afford assistance with newsletters, social media content, community communications, and outreach materials.
• Prepare monthly reports related to outreach activities, volunteer engagement, partnerships, and community impact.
• Perform other duties as assigned to support organizational goals.
• Afford assistance with procurement and inventory management of branded promotional items, event giveaways, and related supplies.

Qualifications

• Bachelor’s degree in Human Services, Communications, Nonprofit Management, Marketing, Public Relations, or related field; or equivalent combination of education and experience.
• Two (2) to four (4) years of experience in community engagement, volunteer coordination, nonprofit outreach, or related field.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational and project management abilities.
• Ability to work independently while managing multiple priorities.

Preferred Qualifications

• Experience supporting people with intellectual and developmental disabilities.
• Experience developing corporate volunteer partnerships.
• Knowledge of volunteer management and compliance practices.

Core Competencies & Skills

• Relationship building
• Networking
• Event Planning
• Strong communication skills
• Marketing
• Volunteer Management
• Cultural Competency
• Public Speaking

Performance Expectations

• Establish 20–30 new community partnerships annually.
• Recruit 40–80 new volunteers annually.
• Maintain volunteer retention rates of at least 60%.
• Participate in a minimum of 24 outreach events annually.
• Increase documented community-based opportunities for people supported.

Licensure & Screening Requirements

• Valid driver's license and reliable transportation required.
• Acceptable driving record required.
• Successful completion of all required background checks, reference checks, and pre-employment screenings required.

Work Environment

• Combination of office, remote, and community-based work.
• Local travel required (approximately 25–40%).
• Occasional evening and weekend work required for community events and volunteer activities.

Physical and Mental Demands

• Ability to sit, stand, walk, bend, reach, and travel throughout the community.
• Ability to operate computers, phones, and office equipment.
• Ability to lift and carry up to 50 pounds.
• Ability to communicate effectively in person, electronically, and by telephone.

Work Schedule

• This position includes office, community, and remote work.
• Occasional travel between sites, evening and weekend work may be necessary.
• This position is full-time, 40 hours per week.
• A typical work schedule is Monday through Friday during The Arc office hours from 8:30am - 4:30pm with some flexibility to accommodate occasional meetings or calls outside regular office hours.

Equal Employment Opportunity

The Arc of Howard County is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

ADA Statement

The Arc of Howard County is committed to providing reasonable accommodations to qualified applicants and employees with disabilities in accordance with the Americans with Disabilities Act and applicable laws.

Mission & Safeguarding Commitment

The Arc of Howard County is committed to promoting the health, safety, dignity, rights, and full community inclusion of people with intellectual and developmental disabilities. Employees are expected to uphold all standards regarding abuse prevention, mandated reporting, person-centered planning, and protection of vulnerable individuals.

Disclaimer

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. The Arc reserves the right to revise the position and assign additional responsibilities as needed. Nothing in this document constitutes a contract of employment.