Community Engagement Coordinator

Summary The Volunteer Coordinator builds and sustains a volunteer culture where individuals feel welcomed, equipped, appreciated, and inspired to advance NERA's mission. In addition to leading volunteer recruitment, engagement, and community outreach, this position provides administrative support for grant documentation and organizational compliance. Essential Duties And Responsibilities Operations: Coordinate volunteer scheduling and maintain volunteer recordsConduct volunteer orientation and trainingCoordinate volunteer opportunities for food drives, fundraising events, and special projectsRecognize and retain volunteers through appreciation and regular communicationProvide tours of NERA for volunteers, donors, and community groups Administration: Maintain organized grant files and supporting documentationCollect, organize, and file receipts related to grant expendituresMaintain grant tracking spreadsheets and reporting logsTrack grant deadlines and documentation requirementsAssist the Executive Director and Director of Operations in preparing grant reportsMaintain organized electronic and paper filing systemsSupport data entry for grant-funded programs, volunteer records, and organizational databasesAssist with board packets, reports, and other administrative projects as assignedDevelop efficient administrative systems for volunteer and grant documentation Community Outreach: Recruit volunteers through community outreach, churches, schools, civic organizations, businesses, and social mediaRepresent NERA at community events and partner meetingsPromote volunteer opportunities through presentations, newsletters, social media, and printed materialsDevelop partnerships that increase volunteer involvement Continuous Improvement: Recommend improvements to volunteer recruitment and retention systemsCollaborate with staff to improve organizational processes As appropriate, the Community Engagement Coordinator will also perform other duties as assigned by the Director. Qualifications The ideal candidate has experience coordinating volunteers, employees, or community groups and possesses strong organizational skills with exceptional attention to detail. They communicate effectively both verbally and in writing, are comfortable using spreadsheets, databases, and Google Workspace or Microsoft Office, and can successfully manage multiple priorities while maintaining accuracy and meeting deadlines. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver’s license required. Forklift training provided. PHYSICAL DEMANDS Physical demands include only those reasonable in a normal retail store, office and warehouse environment with the ability to lift up to 50 lbs. PERSONAL CHARACTERISTICS The ideal candidate is friendly, welcoming, and enjoys serving people from all backgrounds. They are highly organized, dependable, and attentive to detail, with the ability to balance meaningful public interaction with administrative responsibilities. They consistently demonstrate professionalism, integrity, and ethical conduct while supporting NERA's mission with a positive, service-oriented attitude. Powered by JazzHR Iek2lLxrdT