Community Engagement Coordinator

About the Role

The Community Engagement Coordinator is an integral member of the Development Department, focusing on deepening community engagement through robust volunteer involvement. This full-time, hourly, non-exempt position is hybrid and reports to the Development Director.

At Autism Delaware, we believe in supporting those who support our mission — and that begins with the way we show up for one another every day. We ask every employee to be respectful, kind, collaborative, and professional.

Autism Delaware's mission is to help people and families affected by autism.

Responsibilities

• Understand the Agency’s Mission & Treatment Philosophy
  • Treat participants, families, co-workers, volunteers, and community members with dignity and respect.
  • Demonstrate cultural sensitivity and inclusive practices in all interactions.
• Volunteer Management
  • Collaborate with Autism Delaware staff to develop meaningful volunteer opportunities that support organizational needs and foster engagement between volunteers and employees.
  • Recruit, cultivate, and maintain relationships with individual, community, and corporate volunteers and partners to strengthen volunteer involvement and advance Autism Delaware's mission.
  • Manage volunteer needs for major fundraising events, outside fundraisers, and social/recreation community events.
  • Further develop and implement POINT, a volunteer management system, utilizing best practices in volunteer recruitment, engagement, recognition, and evaluation.
  • Develop and maintain volunteer management guidelines consistent with Autism Delaware’s mission and strategic plan while meeting regulatory requirements.
  • Identify and cultivate new corporate volunteer partners through research and effective outreach.
  • Create a stewardship program for communication with all volunteers, including touchpoints throughout the year.
  • Develop an event-based communications plan with job descriptions and attendee information.
  • Develop a volunteer recognition program.
  • Grow the “Community Ambassador Program” including volunteer training and execution of events.
• Community Engagement
  • Serve as the primary representative for Autism Delaware at outside events.
  • Serve as a secondary representative at Autism Delaware’s social/recreation events.
  • Curate and maintain a tabling kit.
  • Coordinate the organization's Program Calendar.
  • Work collaboratively with all departments to ensure proper representation at outside tabling opportunities.
• General
  • Use Autism Delaware’s philosophy and strategic plan in all areas of responsibility.
  • Provide clear, accurate, timely, and thorough reporting.
  • Maintain constructive and productive relationships with internal and external audiences.
  • Represent Autism Delaware professionally and effectively.
  • Actively participate in meetings, demonstrating self-awareness, responsibility, initiative, and professionalism.
  • Build organizational capacity to provide needed programs and services.
  • Remain flexible and adaptable during unplanned situations or crises.
  • Serve as a member of the Autism Delaware team, helping establish priorities, assist with projects and initiatives, and support introducing change to the organization.
  • Attend relevant organizational meetings (committees, networking, community events, etc.) as appropriate with staff, volunteers, and key constituents to ensure effective and efficient workflow.
  • Research and stay current on best practices in areas of responsibility.
  • Demonstrate a commitment to ongoing professional development by pursuing relevant training, conferences, and educational opportunities to maintain current knowledge and best practices in volunteer management and community engagement.
• Other Organizational Responsibilities
  • Participate in agency-wide events, meetings, and initiatives.
  • Perform all duties in accordance with federal, state, and local laws and Autism Delaware policies.
  • Maintain a safe and hazard-free work environment.
  • Support additional Development or organizational tasks as assigned.

Requirements

• Bachelor's degree in business, education, communications, nonprofit management, or a related field; or at least two years of professional experience in volunteer engagement, community outreach, or a related area.
• Excellent oral and written communication skills.
• Excellent organizational and time management skills.
• Proficient in using personal computers and software, including database systems, SharePoint, word processing, and spreadsheets.
• Ability to work with diverse and competing interests of both internal and external constituency groups.
• Valid Driver’s license, auto insurance, and favorable driving record; reliable transportation.
• Successfully pass background checks.
• Ability to work collaboratively with staff.
• Ability to lift/move up to 25 lbs.

Schedule

Full-time, hourly, non-exempt position. Standard schedule is Monday–Friday, 8:30 a.m.–5:00 p.m.; evenings and weekends required for events. Regular in-state travel; access to a personal vehicle is required.