Community Engagement Coordinator

Definition

Develops and maintains robust citizen engagement programs that foster connections between the City of Missouri City and the public. Builds strong relationships with the Missouri City Community by acting as an informant and consultant between the City of Missouri City and its homeowners associations. Supports City staff and residents through management of community and neighborhood issues. Assists all City Departments with public engagement planning and activities with the residents of Missouri City.

Examples of Work

• Informs the community of policy directions of the government and addresses issues within the community to promote well-being, government awareness and understanding.
• Prepares memos/reports regarding HOA and public engagement meetings and neighborhood issues.
• Captures and coordinates City Council District Town Hall and other public meetings.
• Aids in constituent service as needed by researching, answering questions and complaints, and making referrals to the appropriate department.
• Creates and manages Development Engagement Plans.
• Manages City’s HOA outreach program, partnering with multiple departments and serving as the City's liaison to homeowner associations; attends HOA meetings and coordinates quarterly meetings and facilitates City staff attendance at these meetings; responds to citizens' questions and maintains HOA contact information;
• Assists with managing and coordinating the Volunteer Program; partners with stakeholders;
• Builds and maintains a professional working relationship with employees, City management, including the Leadership Team and City Council;
• Performs other related duties as assigned

Education, Experience, or Certification

• Bachelor’s degree in Business, Communications, Public Affairs, Public Administration, Political Science or a closely related field, from an accredited college or university and a minimum of three (3) years of relevant professional experience required.
• Additional relevant work experience resulting in acceptable proficiency levels in the above knowledge; skill and education requirements may be substituted in lieu of specific education requirements.
• Must be available to work evenings and weekends.

Supplemental Information

The Department of Human Resources & Organizational Development may consider an equivalent combination of education, training and/or experience.

EMPLOYEE BENEFITS

• Medical Plans
  • UnitedHealthcare
  • Health Savings Account (H.S.A.)
• PPO Plan
  • Deductibles: Single: $1,000 annually; Family: $2,000 annually
  • Out-of-Pocket Maximums: Single: $3,000 annually; Family: $6,000 annually
  • Prescription Drug Co-pays: Generic: $10; Preferred: $40; Non-Preferred: $80
• Dental Plans
  • DHMO Plan
  • PPO Plan
• Vision
  • Provider: UnitedHealthcare
• Life Insurance
  • Provider: Ochs Securian Financial
  • Coverage: $50,000 Basic Life, Accidental Death & Dismemberment (Paid by the City); $10,000 Group Term Life for Spouse (Paid by the City)
  • Supplemental Life Insurance: Up to $500,000
• Flexible Spending Account
  • Provider: Flores
  • Features: Pre-tax Medical Spending Account; Pre-tax Dependent Care Account
• Supplemental Insurance Policies
  • Provider: Aflac
  • Accident; Cancer; Heart/Stroke; Intensive Care; Short-Term Disability; Life Insurance
• Retirement Benefits
  • Texas Municipal Retirement System (TMRS)
  • 7% employee contribution; City contributes 2 to 1
  • Optional Deferred Compensation - 457 Plan and ROTH-457B available through MissionSquare
• Other Benefits
  • Holidays: 13 paid holidays per calendar year
  • Vacation: Earned based on years of service
  • Sick Leave: 6 days per calendar year with unlimited accrual
  • Employee Assistance Program (EAP): 8 free counseling visits per family member, per issue, per year
  • Wellness Program: Free/reduced health screenings, health fairs, and free memberships to the Tennis & Recreation Center
  • Fun Benefits: Annual events like the Employee Thanksgiving Luncheon, Christmas Holiday Party, and Public Service Recognition Week

Qualifications

• Which of the following best represents the highest level of education you have earned?
• How many years of experience do you have in community engagement, including work with Homeowners Associations (HOAs)?
• Are you available to work evenings and weekends?