Community Director
Weidner Apartment Homes · Austin, TX · 1 mo ago
OTHRFull-time
Position Summary
As a Community Director, you are an energetic and driven individual with a passion for working with people. This role is responsible for managing all facets of a multi‑million‑dollar asset. The position creates a positive environment to allow for optimal teamwork, maintains efficient daily operations, leads the service and leasing teams, and meets financial goals while increasing asset value. A successful Community Director manages time effectively, is detail‑oriented, trustworthy, and takes pride in their work. The role requires accountability, attentiveness, and excellent customer service when interacting with residents, associates, and vendors.
Primary Responsibilities
- Consistently meet monthly income and expense budgets for the community.
- Perform pre‑move‑out inspections with Service Manager and schedule timely completion of make‑readies and service requests with maintenance staff and vendors.
- Review monthly financial performance reports with onsite teams; set strategy for meeting budget, revenue management, and expense control.
- Complete market analysis and shop competitive properties at least monthly; implement marketing and leasing strategies daily.
- Prepare, approve, and sign accurate and timely payroll records; manage overtime except for emergencies.
- Manage staff issues promptly; communicate performance evaluations of site staff to Area Director and/or Regional Director.
- Assist with interviewing and recruiting associates; mentor and develop all associates.
- Prioritize leasing for all office associates daily and conduct tours as needed.
- Manage and negotiate all lease renewals in a timely manner and promote resident retention.
- Prepare and disseminate deposit accountings accurately and on time.
- Manage vendor relationships for best pricing, quality, and service.
- Process prospective resident applications and conduct new move‑in orientations.
- Diligently ensure pool and spa maintenance is completed daily, when applicable.
- Manage and complete property improvements and preventive maintenance scheduled tasks promptly.
- Process all resident, financial, analytic, and reporting tasks for the community.
- Maintain office and maintenance inventory and pay vendor invoices timely.
- Monitor supplies and maintain equipment.
- Ensure market‑ready apartments, common areas, and amenities are clean and maintained daily to Weidner’s quality standards.
Benefits & Perks
- Medical, Dental, and Vision Insurance.
- Employer‑paid Basic Life Insurance.
- Employee Assistance Program (EAP) providing confidential support for personal, financial, and legal matters; up to three sessions at no cost.
- 401(k) Retirement Plan with company match of up to 4% of eligible income.
- Opportunities to earn leasing commissions and/or semi‑annual performance‑based bonuses (position dependent) tied to community performance.
- Vacation accrual with no usage waiting period upon accrual.
- Sick time accrual with eligibility after 60 days of employment.
- Nine company‑designated paid holidays annually.
- Employee apartment discount available at Weidner communities, subject to availability and community guidelines.
Qualifications
- 1‑2 years property management experience required; prior management experience desired.
- Complete tasks in a safe and efficient manner.
- Ability to work in a fast‑paced environment with strong motivation to learn and contribute daily.
- Ability to give professional directions clearly in person, over the phone, email, and text.
- Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook) preferred.
- Yardi and Paycom experience preferred; willingness to learn new software programs.
- Commitment to Weidner’s Mission, Vision, Values, policies, procedures, and all Fair Housing, local, state/province, and federal laws.
- Prompt, regular attendance; adherence to company dress code/uniform and professional appearance.
- Ability to work effectively and cooperatively in a team environment or independently.
- Willingness to work outside normal scheduled hours as needed and to be assigned to other Weidner properties as needed.
- Working knowledge of English; detail‑oriented and well‑organized.
- Agreement to a criminal background check and voluntary drug testing.
- Access to personal vehicle or reliable transportation at all times; valid driver’s license, vehicle, and insurance that match the country of employment.