Community Director

About the role

As a Community Director, you are an energetic and driven individual with a passion for working with people. This role is responsible for managing all facets of a multi-million-dollar asset, creating a positive environment for optimal teamwork, maintaining efficient daily operations, leading the service and leasing teams, meeting financial goals, and increasing asset value.

A successful Community Director is detail-oriented, a trustworthy team player, and takes pride in their work. This position requires accountability and attentiveness to provide excellent customer service when interacting with residents, associates, and vendors.

Responsibilities

• Consistently meet monthly income and expense budgets for the community
• Perform pre-move-out inspections with Service Manager and schedule timely completion of make-readies and service requests with maintenance staff and vendors
• Review monthly financial performance reports with onsite teams; set strategy for meeting budget, revenue management, and expense control
• Complete market analysis and shop competitive properties at least monthly; implement marketing and leasing strategies daily
• Prepare, approve, and sign accurate and timely payroll records; manage overtime except for emergencies
• Manage any staff issues promptly; communicate performance evaluations of site staff to Area Director and/or Regional Director
• Assist with interviewing and recruiting associates; mentor and develop all associates
• Prioritize leasing for all office associates daily and conduct tours as needed
• Manage and negotiate all lease renewals in a timely manner and promote resident retention
• Prepare and disseminate deposit accountings accurately and on time
• Manage vendor relationships for best pricing, quality, and service
• Process prospective resident applications and conduct new move-in orientations
• Diligently ensure pool and spa maintenance is completed daily, when applicable
• Manage and complete property improvements and preventive maintenance scheduled tasks promptly
• Process all resident, financial, analytic, and reporting tasks for the community
• Maintain office and maintenance inventory and pay vendor invoices timely
• Monitor supplies and maintain equipment
• Ensure market-ready apartments, common areas, and amenities are clean and maintained daily to Weidner’s quality standards

Qualifications

• 1-2 years of property management experience required
• Prior management experience desired
• Ability to complete tasks in a safe and efficient manner
• Ability to work in a fast-paced environment with strong motivation to learn and contribute daily
• Able to give professional directions clearly in person, over the phone, email, and text
• Experienced in Microsoft products preferred (Word, Excel, PowerPoint, and Outlook)
• Yardi and Paycom experience preferred; willing and able to learn new software programs
• Follow Weidner’s Mission, Vision, and Values and comply with all Weidner policies and procedures, as well as all Fair Housing, local, state/province, and federal laws
• Prompt, regular attendance; wear company dress code/uniform and maintain professional appearance at all times
• Work effectively and cooperatively in a team environment and/or independently
• Ability to work outside of normal scheduled hours as needed
• Willing and able to be assigned to other Weidner properties as needed
• Working knowledge of English; detail-oriented and well-organized
• Must agree to a criminal background check and sign an agreement for voluntary drug testing
• Must have access to a personal vehicle and/or reliable transportation at all times
• Driver’s license, vehicle, and vehicle insurance must be valid and unexpired at all times and match the country in which the associate will work

Benefits

At Weidner Apartment Homes, we value our team members and offer a comprehensive benefits package designed to support your health, financial well-being, and career growth. Eligible on-site employees enjoy:

• Health & Wellness
  • Medical, Dental, and Vision Insurance
  • Employer-paid Basic Life Insurance
  • Employee Assistance Program (EAP) providing confidential support for personal, financial, and legal matters; up to three sessions at no cost
• Financial Benefits
  • 401(k) Retirement Plan with company match of up to 4% of your eligible income
  • Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses (position dependent) tied to community performance
• Time Away from Work
  • Vacation accrual, with no usage waiting period upon accrual
  • Sick time accrual, with accrued time usage eligibility after 60 days of employment
  • Nine company-designated paid holidays annually
• Housing Benefits
  • Employee apartment discount available at Weidner communities, subject to availability and community guidelines