Community Director

About the Role

As a Community Director, you are an energetic and driven individual with a passion for working with people. This role is responsible for managing all facets of a multi-million-dollar asset. You will create a positive environment to allow for optimal teamwork, maintain efficient daily operations, lead the service and leasing teams, while also meeting financial goals and increasing asset value. A successful Community Director is able to manage their time effectively, is detail-oriented, a trustworthy team player, and takes pride in their work. This position requires accountability and attentiveness to provide excellent customer service when interacting with residents, associates, and vendors.

Responsibilities

• Consistently meet monthly income and expense budgets for the community
• Perform pre-move-out inspections with Service Manager and schedule timely completion of make-readies and service requests with maintenance staff and vendors
• Review monthly financial performance reports with onsite teams; set strategy for meeting budget, revenue management, and expense control
• Complete market analysis and shop competitive properties at least monthly; implement marketing and leasing strategies daily
• Prepare, approve, and sign accurate and timely payroll records; manage overtime except for emergencies
• Manage any staff issues promptly; communicate performance evaluations of site staff to Area Director and/or Regional Director
• Assist with interviewing and recruiting associates; mentor and develop all associates
• Prioritize leasing for all office associates daily and conduct tours as needed
• Manage and negotiate all lease renewals in a timely manner and promote resident retention
• Prepare and disseminate deposit accountings accurately and on time
• Manage vendor relationships for best pricing, quality, and service
• Process prospective resident applications and conduct new move-in orientations
• Diligently ensure pool and spa maintenance is completed daily, when applicable
• Manage and complete property improvements and preventive maintenance scheduled tasks promptly
• Process all resident, financial, analytic, and reporting tasks for the community
• Maintain office and maintenance inventory and pay vendor invoices timely
• Monitor supplies and maintain equipment
• Ensure market-ready apartments, common areas, and amenities are clean and maintained daily to Weidner’s quality standards

Requirements

• 1-2 years of property management experience required
• Prior management experience desired
• Ability to work in a fast-paced environment with strong motivation to learn and contribute daily
• Able to give professional directions clearly in person, over the phone, email, and text
• Experienced in Microsoft products preferred (Word, Excel, PowerPoint, and Outlook)
• Yardi and Paycom experience preferred; willing and able to learn new software programs
• Follow Weidner’s Mission, Vision, and Values and comply with all Weidner policies and procedures, as well as all Fair Housing, local, state/province, and federal laws
• Prompt, regular attendance; wear company dress code/uniform and maintain professional appearance at all times
• Work effectively and cooperatively in a team environment and/or independently
• Ability to work outside of normal scheduled hours as needed
• Willing and able to be assigned to other Weidner properties as needed
• Working knowledge of English; detail-oriented and well-organized
• Must agree to a criminal background check and sign an agreement for voluntary drug testing
• Must have access to a personal vehicle and/or reliable transportation at all times
• Driver’s license, vehicle, and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work