Community Director

Position Summary

Weidner Apartment Homes is dedicated to fostering a collaborative environment through honesty, trust, and mutual respect. The Community Director role involves managing a multi-million-dollar asset, focusing on creating a positive environment for optimal teamwork, maintaining efficient operations, leading service and leasing teams, and achieving financial goals.

Primary Responsibilities

• Meet monthly income and expense budgets for the community
• Perform pre-move out inspections with the Service Manager, timely
• Schedule timely completion of make-readies and service requests with maintenance staff and vendors
• Review monthly financial performance reports with onsite teams; set strategy for meeting budget, revenue management, and expense control
• Complete market analysis and shop competitive properties at least monthly; implement marketing and leasing strategies daily
• Prepare, approve, and sign accurate and timely payroll records; manage overtime except for an emergency
• Manage any staff issues promptly; communicate performance evaluations of site staff to Area Director and/or Regional Director
• Assist with interviewing and recruiting associates; mentor and develop all associates
• Prioritize leasing for all office associates daily and conduct tours as needed
• Manage and negotiate all lease renewals in a timely manner and promote resident retention
• Prepare and disseminate deposit accountings accurately and on time
• Manage vendor relationships for best pricing, quality, and service
• Process prospective resident applications and conduct new move-in orientations
• Diligently ensure pool and spa maintenance is completed daily, when applicable
• Manage and complete property improvements and preventive maintenance scheduled tasks, promptly
• Process all resident, financial, analytic, and reporting tasks for the community
• Maintain office and maintenance inventory and pay vendor invoices timely
• Maintain knowledge of current industry trends and developments within the region, understanding their potential impacts on each property and the entire portfolio
• Communicate regularly with Area Director / Regional Director
• Promote safety and use of Personal Protective Equipment (PPE) to minimize workplace injuries and illnesses
• Inspect, respond to, and follow up with safety issues, accidents, liabilities, and emergency situations immediately

Qualifications

• 1-2 years property management experience required
• Prior management experience desired
• Complete tasks in a safe and efficient manner
• Work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
• Able to give professional directions clearly in person, over the phone, email, and text
• Experience with Microsoft products preferred (Word, Excel, PowerPoint, and Outlook)
• Yardi and Paycom experience preferred; willing and able to learn new software programs
• Follow Weidner’s Mission, Vision, and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/provincial, and federal laws
• Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times
• Work effectively and cooperatively in a team environment and/or independently
• Willing and able to be assigned to other Weidner properties as needed
• Working knowledge of English; detail oriented, well organized
• Must agree to a criminal background check and sign an agreement for voluntary drug testing
• Must have access to personal vehicle and/or reliable transportation, at all times
• Driver’s license, vehicle, and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work