Community Director

Responsibilities

• Oversees all day-to-day aspects of on-site community management, maintenance and financial monitoring of a community comprised of multiple villages or smaller communities.
• Manages all community staff, and exemplifies leadership and sound decision making skills.
• Oversees the timely leasing of homes, administration of the waiting lists, and oversees the supervision of all leases and related forms.
• Physically inspect the neighborhood on a routine basis to maintain professional standards for curb appeal.
• Report any accidents or emergency situations to the corporate personnel or applicable stakeholders and will prepare the proper documentation of any such event.
• Supervises the Facilities Director, working with him/her to establish schedules and assign personnel for routine, deferred and emergency maintenance.
• Makes sure the property is maintained at all times in good physical condition, with a stable fiscal operation.
• Supervises the inspection process of the property and improvements.
• Ensures complete satisfaction of the residents of the community during move-ins and move-outs procedures.
• Maintains a clean, well-maintained community for residents.
• Works with the Bookkeeper to collect rents and delinquent accounts balances in a timely manner.
• Maintains necessary records of all financial transactions of the property; adheres to all MMS accounting directives and works within the established budget, notifying the Senior Leadership of any material variance.
• Prepares the annual budget for the property operations.
• Hires, trains and terminates employees in accordance with MMS policies.
• Maintains accurate payroll records, performs written evaluations of employees, makes recommendations for salary increases and/or advancement of employees under his/her supervision, counsels staff members under his/her direction and takes appropriate disciplinary action where warranted.
• Adheres to MMS personnel directives.
• Responsible for compliance with local, state, federal laws and regulations and military policies and procedures.

Qualifications

• Has 10 years full-time multi-family property management experience, supervising over 1000+ units or supervising of multiple sites.
• Holds the designation of Certified Property Manager (CPM®) or Accredited Residential Manager (ARM®) or similar professional designation.
• Excellent written and verbal communications skills and be detail oriented.
• Self-motivated; possesses a strong work ethic and supervisory skills.
• Demonstrated ability to multi-task and handle pressure due to complexity and time sensitivity of assigned tasks and/or projects.
• High school diploma. Bachelor’s degree in Business or related field preferred. A Property Management certification or designation is preferred.
• Good driving record, reliable vehicle with insurance and able to pass drug and background check.
• Knowledge of Microsoft Word, Excel and industry related software, as well as the ability to operate standard office equipment.
• Must successfully complete all required courses, classes, and training provided by MMS.
• Shows a professional attitude in every aspect of his/her work.
• Able to work as part of a team, as well as complete assignments independently.
• Able to work in a fast-paced and customer service-oriented environment.
• Able to work under pressure and meet deadlines in a timely manner.
• Exercise problem-solving skills.
• Interacts with co-workers, supervisors, vendors, residents, guests, and the public in a professional and pleasant manner.