Community Director

About the role

Community Directors (CD) actively engage with residents to advance the University’s mission and vision. The position oversees a Residential Community consisting of approximately 250-500 students in one of eight residential areas.

Responsibilities

• Supervise up to fourteen (14) Community Advisors (undergraduate and graduate student staff) and up to fifteen (15) Desk Attendants (undergraduate and graduate student staff).
• Facilitate staff-based professional development opportunities.
• Address staffing concerns quickly and effectively.
• Establish and maintain positive relationships with students.
• Develop and implement innovative educational/social programs.
• Support student conduct meetings, mediate roommate and community concerns, and refer students to appropriate campus resources.
• Manage administrative tasks such as work order tracking, key and access management, room inventory forms, damage billing entry, and community management.
• Foster an environment of cooperation and teamwork.
• Demonstrate initiative and set a positive example.
• Communicate effectively with key stakeholders and represent Residential Life.

Requirements

• Minimum Acceptable Education & Experience: Bachelor’s degree.
• Knowledge, Skills & Abilities: Strong administrative ability, supervisory skills, excellent communication skills, crisis management, and commitment to social justice, equity, and inclusion.
• Preferred Qualifications: Two years of recent live-in experience, Master’s degree or graduate-level coursework in student affairs, higher education administration, counseling, or a related field, experience in residential life, and innovative practices in residential life.

Qualifications

• Strong administrative ability and skills.
• Effective planning and goal-setting skills.
• Excellent written, verbal, and interpersonal communication skills.
• Knowledge of crisis management and intervention techniques.
• Demonstrated commitment to social justice, equity, and inclusion.

Benefits

The position is a 12-month, fully-benefited, professional live-in position. Details on benefits can be found here: USNH Employee Benefits | Human Resources.