Community Director

Job Summary

Associa, North America’s largest community management firm and a Great Place to Work® for nine straight years, is seeking a Community Director to lead its San Diego branch. This role involves leading operational functions, managing a team, and serving as the primary relationship leader for Boards of Directors and homeowners.

About the Role

This is an opportunity for a high-energy leader who loves developing teams, guiding boards, improving operations, and elevating the homeowner experience. The ideal candidate will have a bachelor's degree, 5-7 years of management or supervisory experience, and 3-7 years of Community Association or portfolio management experience.

Responsibilities

• Serve as the primary relationship leader for Boards of Directors and homeowners
• Manage and mentor branch staff, ensuring high performance, strong service, and continuous development
• Oversee all operational functions, from administrative workflows to financial processes
• Review and guide financial reporting, ensuring accuracy and clarity for Board packets
• Advises on capital projects, community maintenance needs, and vendor performance
• Drive strategic initiatives, including budget planning, service enhancements, and operational improvements
• Ensure compliance and risk mitigation, including tracking legal matters and architectural reviews
• Attend board meetings and community events, representing Associa with professionalism and expertise
• Manage vendor relationships, procurement, and performance monitoring
• Ensure accurate database (C3) and file maintenance
• Oversee AP processes in alignment with home office procedures
• Perform other duties that support outstanding community and client experience

Requirements

• Bachelor’s degree preferred
• 5–7 years of management or supervisory experience
• 3–7 years of Community Association or portfolio management experience
• Industry certification preferred (e.g., CMCA®, AMS®, PCAM® or CA-specific equivalent)
• Expert-level proficiency with Microsoft Office
• Exceptional written, verbal, and interpersonal communication skills
• High integrity with proven discretion and confidentiality
• Strong prioritization and time-management skills
• A proactive, self-driven leadership style

Qualifications

• Proven track record of success in community association management
• Experience in financial management and reporting
• Strong understanding of community association laws and regulations
• Excellent organizational and problem-solving skills
• Ability to work effectively with diverse stakeholders

Benefits

• Competitive paid time off
• Medical, dental & vision plans
• 401(k)/match
• Disability coverage
• Wellness + learning & development programs
• Access to a national network of industry experts
• Career paths that support long-term growth
• A culture consistently awarded “Best & Brightest”

Pay

$110,000-$115,000 annually; direct experience highly considered

Schedule

Full-time

Work Location

3517 Camino Del Rio South, Ste 204, San Diego, CA 92108