Community Director

Founded in Bellevue, Washington in 1987, American Property Management is a leader in multifamily property management with over three decades of dedicated service and 5,500+ units currently under management. APM's teams leverage modern technology and AI tools to automate routine work, surface insights faster, and free up time for high‑impact, human problem‑solving. AI is used to reduce the time teams spend in delinquency follow-up, prospect follow-up, resident follow-up and questions, renewal follow-up, and work order follow-up and questions. Technology is used as a smart assistant so teams can collaborate, make data-informed decisions, and focus on the work that matters most.

Property & Schedule

• Property: LARC at Burien, a 160-unit senior tax-credit community built in 2020.
• Schedule: Monday 9:00 AM – 6:00 PM; Tuesday–Friday 8:00 AM – 5:00 PM. Flexibility to work additional hours may be required to meet company/project needs.
• On-site requirement: Physical presence at the job location during scheduled hours is required. Must be able to reliably commute or be planning to relocate before starting work.
• Current residents of the property cannot be considered for this position.

Compensation

• Salary range: $89,000 to $91,000 per year.
• Bonus incentives: Monthly leasing bonuses and quarterly bonuses.
• Potential reimbursement of up to $2,500 in moving expenses for out-of-state applicants willing to relocate.
• Offers are based on a candidate's experience and the geographical location of the position.

Benefits

• Competitive medical, dental, and vision benefits, with the employer paying 85% of the employee's premium.
• 401(k) contribution opportunity with an annual company match.
• Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).
• Paid vacation starting at two weeks and increasing with tenure.
• 11 paid holidays, including 2 personal holidays of your choice.

What We Offer

• Competitive starting wages.
• A company-wide commitment to diversity and inclusion.
• A positive work environment where employee contributions are valued.
• A fun culture with team-building activities and events.
• Comprehensive training programs and development opportunities.
• Opportunity for growth and advancement.

Requirements

• 5+ years' experience at an affordable or tax credit multifamily community within the last 10 years preferred.
• 2+ years of experience managing an affordable or tax credit multifamily community, including team oversight and property operations, preferred.
• Experience managing at least 100 units.
• Working knowledge of Federal Fair Housing Laws, landlord-tenant laws, and ADA Laws.
• Customer service experience required.
• Onesite and/or Knock experience preferred.
• High School Diploma/GED required; Bachelor's degree in a related field preferred.
• Demonstrates exceptional attention to detail and organizational abilities.
• Proficient in effective communication and teamwork.
• Maintains a positive outlook and embraces a collaborative team approach.
• Shows responsibility and takes pride in their work.
• Fluent in English, with strong reading, speaking, and writing skills.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Responsibilities

• Conduct daily property walks to ensure excellent curb appeal and adherence to property policies.
• Approve and maintain timecards for office and maintenance staff members.
• Maintain high occupancy rates while focusing on resident retention.
• Handle sales and marketing ventures and promote the company and property.
• Track and handle revenue and expenses.
• Prepare and maintain reports for upper management.
• Collect rent dues in a timely manner.
• Manage contract obligations.
• Coordinate all move-in/move-out related items and documents.
• Train, develop, and manage performance of team members as needed in compliance with American Property Management policies and procedures.
• Oversee any contractors or vendors working on the property and ensure work completion meets American Property Management's Quality Standards.
• Foster and maintain a positive work environment through relationships with team members, residents, and vendors/contractors.

The responsibilities above are not all-inclusive.

Our Mission & Culture

American Property Management is "committed to being the 'Best Asset Management Company in the West'" by setting the industry standard in customer service and honoring customers who rely on the company for continued exemplary service year after year. To fulfill this mission, the company prioritizes respect, collaboration, integrity, and transparency. These core principles guide interactions and decisions, creating a work environment where every voice is heard and valued. Employees are the cornerstone of success, and the culture encourages teamwork and open communication. The commitment to integrity and transparency shapes both how business is done and how dedicated team members are supported and appreciated. By nurturing these values and striving to exceed customer expectations, the company creates a stronger, more successful organization where everyone has the opportunity to thrive.

Candidate Screening & Interview Process

• Qualified applicants should be prepared to complete an online assessment test.
• After submitting an application, candidates may be invited to a preliminary virtual interview with a member of the Human Resources team.
• Candidates who advance will participate in additional virtual and/or on-site interviews with the Hiring Manager(s).
• Candidates should be prepared to undergo a background check and complete a 4-panel drug screening. Depending on the position, the background check may involve professional reference checks, credit checks, county and nationwide criminal history reviews, social media screenings, and education, certification, and employment verifications.