Community Development Technician I/II

About the position

There is currently one (1) full-time, regular hire Community Development Technician I/II vacancy in the Community Development Agency (CDA) Environmental Health Services (EHS) Division. Candidates will be considered for the level for which they meet minimum qualifications. With emphasis on customer service, the CDT I/II in EHS performs a variety of specialized technical work to support the intake and review of operating permits for numerous programs within the Division, including food, housing, pools, medical waste, body art, septic systems, and wells.

Responsibilities

• Verify completeness and accuracy of applications
• Track the progress of applications sent to other divisions and County departments
• Conduct permit history research
• Route Public Records requests
• Educate applicants about the permit process
• Explain general to moderately complex permitting policies and procedures
• Generate and mail monthly invoicing for all programs in EHS
• Determine and collect fees
• Collect on past due accounts
• Post payments
• Balance deposits for submission to CDA Administration
• Prepare reports for the Department of Finance for annual tax collection billing
• Reconcile monthly credit card purchases
• Order and maintain office supplies for all staff

Minimum qualifications

Any combination of education, training, and experience that would provide the required knowledge and abilities. A typical way to qualify is:

Community Development Technician I

• One year of clerical or customer service experience in a planning, building, or environmental health related field; OR
• Substantial coursework in planning, building, environmental health, real estate, architecture, landscape architecture, civil engineering, or the social or environmental sciences

Community Development Technician II

• One year of experience as a Community Development Technician I or equivalent classification that provides technical information to the public and processes applications and related documents related to planning, building, environmental health, real estate, architecture, landscape architecture, civil engineering, or the social or environmental sciences; OR
• One year of experience dealing with development application and permit processes for a private agency
• Education in planning, building, environmental health, real estate, architecture, landscape architecture, civil engineering, the social or environmental sciences, or a closely related field may substitute for up to six months of the required experience

Knowledge, skills, and abilities

Knowledge of: County agencies and departments to be able to direct inquiries to the correct department, basic accounting principles, various operating permits within EHS, intermediate mathematical skills, County of Marin permit application procedures.

Skills in: Intermediate to advanced computer skills working with Microsoft Office Suite. Bilingual in Spanish is a plus.

Ability to: Provide public agency customer service experience and be a self-starter with initiative to assess and support customer requests.

The ideal candidate has: Exceptional customer service skills and can effectively communicate and explain program requirements and concepts to a diverse population, public counter experience assisting customers with processing permits and/or coordinating plan reviews, familiarity with or worked with public agency permitting software.

Pay

$68,640.00 - $91,864.50

Schedule

Full-time, regular hire. Required to work on-site.