Community Development Mortgage Loan Officer

Critical Duties

• Responsible for the research and recommendation of new LMI lending products and services in conjunction with the review and evaluation of current product offerings.
• Maintains a pipeline of CRA and non-CRA book of business.
• Demonstrates inclusive marketing efforts to develop new leads, loans and bank relationships.
• Conducts first-time homebuyer classes and hosts vendor tables at community events, etc.
• Establishes and maintains relationships with nonprofit housing groups, state and local affordable housing organizations and realtors to further mortgage origination in LMI areas.
• Promotes the bank’s CRA/LMI and minority lending programs internally and externally to create awareness and increase LMI mortgage activity in designated assessment areas.
• Advise and educate current and potential customers on homeownership, borrowing, mortgage loans that meet their financial needs.
• Provides excellent customer service from approval through closing, working closely with internal staff to verify all information required for underwriting.
• Reviews reports, attends monthly meetings, and maintains current working knowledge of the bank’s performance in designated assessment areas.
• Makes monthly meetings with the VP CRA and Community Development Officer to assess and create action plans ensuring that CRA mortgage goals are achieved.
• Additional responsibilities as assigned.

Essential Qualifications

• 3+ years’ experience in the area of community and diversity mortgage loan origination.
• Working knowledge of FHA, conventional and governmental lending guidelines, federal lending regulations, CRA, Multicultural and HUD income guidelines.
• Must hold NMLS or be eligible to register with the National Mortgage Licensing System and Registry.
• Experience with Community Reinvestment Act related to consumer products and services, small business banking and/or community development lending.
• Strong organizational and administrative skills.
• Ability to work throughout an assigned region/territory while supporting the goals and objectives of the organization.
• Bachelor’s degree required.

Competencies

• Knowledge - Possess the knowledge to assist in the implementation of the Bank’s Community Reinvestment Act strategies.
• Retail and/Mortgage lending experience preferred.
• Project Management - Strong project management skills required to develop and implement projects, initiatives and plans across assigned assessment area(s).
• Leadership – Organizes and motivates others to achieve organizational goals for CRA and Community/Economic Development.
• Represents the Bank professionally to both internal and external constituents.
• Written and Oral Communication – Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
• Analytical – Ability to analyze Community Reinvestment Act performance and market data as well as prepare qualitative and quantitative assessments and effectively communicate results to varying levels within the organization.
• Technical Skills – Knowledge of Microsoft Office products, Word, Excel, PowerPoint, and SharePoint required.
• Ability to teach, educate and provide mentorship.
• Teamwork - Ability to work independently as well as with a team, to identify opportunities and solutions that contribute to the bank’s Community Reinvestment Act performance.