Community Development Advisor

Do you speak Filipino (Tagalog or Ilocano), Chinese, Japanese, Vietnamese, or Korean? If so, keep reading about this exciting opportunity with unlimited income potential!

About the role

NorthStar seeks dynamic Bilingual Community Development Advisors (Sales) at Valley of the Temples in Kaneohe, HI (Honolulu County).

Responsibilities

• Build relationships in the community to educate and guide families in their preplanning decisions
• Set appointments and deliver preplanning guide presentations and product presentations
• Provide professional park tours of each location within their area
• Complete paperwork in a timely, neat, and accurate manner, including all specific requirements for contract processing
• Track all sales activity and ratios to measure areas of strength and areas needing improvement
• Use CRM to track all contacts and ensure professional follow-up
• Contact new and existing customers to discuss how specific products or services can meet their needs
• Possess world-class customer service, maintain a positive attitude, and demonstrate a willingness to do “Whatever it takes”
• Stay current in areas related to our profession (veteran’s benefits, social security benefits, end-of-life decisions, etc.)
• Build relationships with churches, civic groups, veteran organizations, hospice, senior living, and other community groups
• Schedule and conduct pre-planning seminars following NorthStar Memorial Group's established program
• Work multiple prospecting avenues such as web leads, seminars, park patrolling, file reviews, direct mail, and other methods following NorthStar’s sales playbook
• Schedule 10-12 pre-need appointments each week, tracked in the CRM
• Answer telephone inquiries about cemetery products and services pre-need planning
• Attend training programs scheduled with sales leaders and regional leadership

Qualifications

• A High School Diploma or equivalent
• A valid driver’s license and satisfactory driving record
• Reliable transportation
• Knowledge of current federal, state, and local regulations related to the cemetery and funeral industry

Benefits

First year projected salary: $75k - $175k or more!

Pay

First year projected salary: $75k - $175k or more!

Schedule

Flexible schedule to accommodate the needs of the position.

Skills

Strong communication skills, ability to build relationships, and knowledge of the cemetery and funeral industry.

Benefits

Equal Opportunity Employer: We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.