Community Development Advisor
NorthStar Memorial Group · San Mateo, CA · 1 mo ago
On-siteInformation Technology$55k–$120k/yrFull-time
Responsibilities
- Build meaningful relationships with churches, civic groups, veteran organizations, hospice partners, senior living communities, and other local organizations
- Schedule and conduct educational preplanning seminars in alignment with NorthStar Memorial Group’s established program
- Confidently set appointments and guide families through personalized preplanning and product presentations
- Provide professional and welcoming park tours
- Possess a variety of prospecting methods including seminars, company provided web leads, file reviews, outside events, and community outreach
- Schedule 10–12 qualified pre-need appointments per week and track all activity in CRM
- Respond to phone inquiries and follow up consistently and professionally
- Maintain accurate, timely contract paperwork and required documentation
- Track your performance metrics and continuously refine your approach
- Stay current on veteran benefits, Social Security benefits, and other end-of-life planning considerations
- Deliver world-class service with a positive attitude and a “whatever it takes” mindset
- Participate in ongoing training with sales and regional leadership
Qualifications
- A high school diploma or equivalent
- A valid driver’s license and reliable transportation
- A satisfactory driving record
- Working knowledge (or willingness to quickly learn) federal, state, and local regulations related to the cemetery and funeral profession
- Strong organizational skills and attention to detail
- The ability to manage your time independently and stay disciplined in daily prospecting
Key Qualities
- A relationship-driven professional who is comfortable initiating conversations and building trust
- Thrives in a performance-based environment but understands that success in this role is rooted in service, integrity, and consistency
First Year Compensation
$55,000-120,000
Company Information
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.