Community Coordinator

This full-time, 100% remote position is open to candidates throughout the United States.

About the role

Toolad has an opening for a Community Coordinator supporting advertising, creative campaigns, social media, events, client service, audience engagement, and performance reporting. The person in this role will support brand consistency, audience communication, and community engagement.

Responsibilities

• Maintain brand messaging, reference materials, approved assets, and communication guidelines.
• Coordinate brand or community content across digital channels and campaign touchpoints.
• Monitor audience questions, feedback, comments, and recurring themes and route issues appropriately across creative advertising and campaign work.
• Support brand campaigns, launches, partnerships, or community initiatives with organized timelines and assets.
• Track basic engagement, brand, or community metrics and prepare recurring summaries.
• Review customer-facing materials for consistency with approved brand voice and messaging.

Requirements

• Strong written communication, organization, customer awareness, and brand judgment.
• Comfort using social, content, collaboration, spreadsheet, and reporting tools.
• Ability to maintain consistency across multiple assets and channels.
• Good judgment when handling public or community-facing communication.
• Attention to detail when reviewing brand language, assets, and campaign materials.
• A pre-employment background check is required.

Pay

$64,000 - $72,500 per year