Community Consultant (Leasing Agent)

Founded in Bellevue, Washington in 1987, American Property Management stands proud as a leader in property management. With over three decades of dedicated service, our expertise shines in the realm of multifamily community management. We currently have 5,500+ units under management and strive to showcase excellence to our internal and external stakeholders. At APM, our teams leverage modern technology and AI tools to automate routine work, surface insights faster, and free up time for high-impact, human problem-solving.

About the role

We are looking for a Community Consultant (Leasing Agent) to join our team at The Quarry Apartments, a 352-unit mid-rise apartment community built in 2021 in Hillsboro, OR. This position requires physical presence on-site during scheduled hours and the ability to reliably commute or relocate before starting work. Please note that current residents of the property are not eligible for this position.

Schedule

• Tuesday - Friday: 9:00 AM - 6:00 PM
• Saturday: 8:00 AM - 5:00 PM
• Flexibility to work additional hours may be required to meet company/project needs

Pay

• $23 to $25 per hour
• Monthly leasing bonuses

Benefits

• Competitive medical, dental, and vision benefits with employer paying 85% of employee’s premium
• 401k contribution opportunity with an annual company match
• Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year)
• Paid vacation starting at two weeks and increasing with tenure
• 11 paid holidays, including 2 personal holidays of your choice

Responsibilities

• Tour units with prospective tenants and highlight the qualities and selling points of the property/units
• Handle customer and tenant relations, ensuring all issues are addressed promptly and with a high level of customer service
• Maintain knowledge of the current area market
• Prepare and maintain reports for managers
• Host community events and ensure they comply with American Property Management’s Quality Standards
• Assist residents from beginning to end of the rental process

The responsibilities listed above are not all-inclusive.

Requirements

• 2+ years' experience in customer service is required
• 1+ years’ experience in the multifamily/student housing industry within the last 10 years preferred
• Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws, and ADA laws preferred
• High school diploma or GED required
• Demonstrates exceptional attention to detail and organizational abilities
• Proficient in effective communication and teamwork
• Maintains a positive outlook and embraces a collaborative team approach
• Shows responsibility and takes pride in their work
• Fluent in English, with strong reading, speaking, and writing skills
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook

About Us

At American Property Management, “We are committed to being the ‘Best Asset Management Company in the West’ by setting the industry standard in customer service and honoring our customers who rely on us for continued exemplary service year after year.”

To fulfill this mission, we prioritize respect, collaboration, integrity, and transparency. These core principles guide our interactions and decisions, creating a work environment where every voice is heard and valued. We understand that our employees are the cornerstone of our success, and we foster a culture that encourages teamwork and open communication. Our commitment to integrity and transparency shapes how we do business and support our dedicated team members.

We use AI and other technology to reduce time spent on delinquency follow-up, prospect follow-up, resident follow-up and questions, renewal follow-up, and work order follow-up. We don’t replace people with technology—we use AI as a smart assistant so our teams can collaborate better, make data-informed decisions, and focus on the work that matters most.

We are looking for people who are curious and innovative, excited to experiment with new tools, and passionate about using technology to drive our company forward.