Community Consultant
About the role
Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it. As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members’ growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer. The best people want to work here. We hope you're one of them.
Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At Vivmark Residential, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here. Vivmark Residential is searching for a dedicated and highly organized Leasing Consultant to take on the daily operations of the leasing team at one of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort – the future of apartment management starts here!
Responsibilities
- Act as the driving force in helping residents find the best place to call home.
- Provide creative and thoughtful tours customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants.
- Follow through on every lead to ensure prospective residents know you care.
- Maintain incredible customer service skills and create a sense of community, going the extra mile for new residents.
- Use sales and marketing chops: personalized connections and recommendations drive leasing performance; create excitement through creative campaigns, continuous outreach, and social media.
- Follow-through: continuously reach out with tailored updates (ideal floorplan, newest hot-spot openings, best food truck) to paint a picture of community life.
- Ensure weekend availability (Saturdays) as high-traffic time for prospective residents.
Requirements
- High school diploma or equivalent (GED) required.
- 1‑2 years of experience in a leasing or customer service role, preferably in real estate or property management.
- Strong interpersonal and communication skills.
- Proficiency in using property management software and Microsoft Office Suite.
- Knowledge of fair housing laws and regulations.
- Ability to work independently and as part of a team.
- Excellent organizational and multitasking abilities.