Community Concierge

Scope and Responsibility

• Greet community members and guests and make them feel welcome and engaged.
• Answer phones and email inquiries.
• Actively manage customer transactions.
• Support facility operations by partnering with local Community Hub leadership to ensure community spaces are clean at all times.
• Anticipate individual's needs in order to accommodate them and provide an exceptional customer experience.
• Maintain inventory of supplies and order new stock, as needed.
• Ensure front desk operations run smoothly and efficiently.
• Conduct hub tours responsive to the needs of prospective customers; sell memberships.

Requirements

• At least 18 years of age.
• Earned high school diploma or GED.
• Ability to work flexible hours, weekends, and/or holidays, as needed.
• Top-notch verbal, written, and interpersonal communication skills.
• Bilingual, English/Spanish highly preferred.

Benefits

• Competitive salaries reflecting your skills and experience.
• Comprehensive health, dental, and vision insurance for eligible employees, plus wellness programs, mental health resources, and a family gym membership.
• Generous PTO and paid holidays, with flexible work hours for work-life balance.
• 403(b) plan with company contributions for eligible employees after 2 years of service.
• Continuous learning opportunities through workshops and training programs.
• A supportive work environment valuing diversity, equity, and inclusion.
• Discounts on programs, employee assistance programs, and company-sponsored events.

Pay

Pay is $17.05 per hour.

Schedule

Opportunities to grow within the organization.