Community Concierge

About the role

The Role
Are you ready to take the helm of an extraordinary front desk team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished property management professional with a passion for innovation and a vision for excellence, your next career move is here.

Responsibilities

• Monitor foot traffic and provide top-notch customer service
• Implement programs to address resident satisfaction
• Serve as a point of contact, offering assistance, information, and personalized recommendations
• Partner with the leasing office and the maintenance team to create a great experience for prospects, the move-in/move-out process, and current residents

Requirements

• High School diploma or equivalency (GED)
• 1+ years of related experience in a hotel, retail or restaurant

Qualifications

• Proficiency in using administrative software and Microsoft Office Suite
• Ability to walk the property and maneuver packages/deliveries

Skills

• The ability to tackle new problems and see them through until the end
• Strong communication skills (in-person and over the phone)
• Time management
• Patience
• Organization

Benefits

Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information.

Pay

Total Base Pay Range: $46,400.00 - $65,500.00

Schedule

This schedule will be 3pm to 11pm. The days will be determined based on business need and candidate availability.