Community Care Coordinator Nurse
U.S. Department of Veterans Affairs · Reno, NV · 4 wk ago
OTHRFull-time
We need to output HTML fragment with sections: About the role? Not present. Responsibilities? Duties. Qualifications? Yes. Benefits? Yes (VA offers a comprehensive total rewards package). Pay? Not explicit salary numbers, just "Competitive salary - regular salary increases - potential for performance awards". That is pay info, but it's vague. The rule: include a section ONLY when posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD"). "Competitive salary - regular salary increases - potential for performance awards" is somewhat vague but still specific? It's not a number but it's a description. Might be acceptable. However they said "Prefer a few substantive sections over many thin ones." Could combine Pay and Benefits? But they want separate sections if content exists. We have Benefits described: Paid Time Off, Retirement, Insurance, Licensure, Work Schedule, Telework, Relocation/Recruitment Incentives, PCS. Those are benefits and schedule. So we could have Benefits section covering all that, and maybe Pay separate if we have salary description. The schedule is also part of benefits but could be separate Schedule section. The rule: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Responsibilities, Qualifications, Benefits, Pay, Schedule. However we must not repeat job title as heading. Also we must not include Job ID etc.
We need to preserve all substantive information. Remove boilerplate: cookie/navigation/legal/EEO etc. There's none.
We need to format duties as
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Responsibilities, Qualifications, Benefits, Pay, Schedule. However we must not repeat job title as heading. Also we must not include Job ID etc.
We need to preserve all substantive information. Remove boilerplate: cookie/navigation/legal/EEO etc. There's none.
We need to format duties as - . Qualifications as maybe
- or
. The qualifications text is long; we can break into bullet points for each requirement. But we must preserve all info; we can summarize? No, cannot invent or summarize away detail. Must preserve all substantive information; we can keep as paragraphs but using
- for list of duties/requirements/benefits. For qualifications, it's a list of requirements; we can make a
- for each bullet. However the qualifications text includes many sentences; we need to ensure we don't lose any detail. Could convert each sentence into a list item, but that may be too granular but still preserves. However we must not invent or summarize away detail; converting to list items is fine as long as we keep the content.
We also have "Preferred Experience" which is part of qualifications? Could be under Qualifications or Requirements. We'll include under Qualifications.
We have "VA offers a comprehensive total rewards package:" then details. That's Benefits.
Pay: "Competitive salary - regular salary increases - potential for performance awards". That's pay.
Schedule: "Full Time - 0800 - 1630 Telework: Ad-Hoc Virtual: This is not a virtual position Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized". That's schedule and telework etc. Could be Schedule section.
We need to ensure we don't include filler like "not specified". We have specifics.
Let's craft HTML:
Responsibilities
- Delivers fundamental knowledge-based care to assigned clients while developing technical skills.
- Assesses, plans, implements, and evaluates the effectiveness of the Veteran's care.
- Supports delivery of high quality, timely care to the Veteran receiving services in the community.
- Assumes responsibility for coordination of care focused on patient education, self‑management, and customer satisfaction throughout the continuum of care.
- Responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care.
- Brings principles and theory with limited application of critical thinking skills.
- Possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and VHA standards and guidelines.
- Uses nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in VA and care in the community.
- Serves as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process.
- Supports the medical center's mission to improve timely access to care, ensure Veterans who want to receive care in the community are referred and scheduled into the community, and support the delivery of high quality, timely care to the Veteran receiving community services.
Qualifications
- English Language Proficiency: In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
- Education: Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following: Accreditation Commission for Education in Nursing (ACEN) or Commission on Collegiate Nursing Education (CCNE) at the time the program was completed.
- Alternative: Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may become registered as a nurse with a state licensing board prior to completion of the bridge program; upon achievement of a State license, may be appointed on a temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program (Reference VA Handbook 5005 – Appendix G6).
- Foreign graduates: Possession of a current, full, active, and unrestricted registration meets the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associate degree/entry level Nursing education program. Credit for foreign nursing education higher than associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
- Licensure: Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.
- Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements but do not possess the required licensure may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120‑day temporary appointment (may be extended up to two years on a case‑by‑case basis) while actively pursuing licensure.
- Grandfathering Provision: All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.
- Grade Determinations: Scope, Education, and Dimension criteria must be met for grade assignment; see online assessment for Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence‑Based Practice/Research) at https://apply.usastaffing.gov/ViewQuestionnaire/13076174.
- Nurse I – Level I: Delivers fundamental knowledge‑based care to assigned clients while developing technical competencies; requires an Associate Degree (ADN) or Diploma in Nursing with no additional professional nursing required.
- Nurse I – Level II: Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex conditions; requires an ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I – Level 1, OR a BSN with no additional professional nursing experience required.
- Nurse I – Level III: Demonstrates proficiency in practice based on conscious and deliberate planning, self‑directed in goal setting for managing complex client situations; requires an ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I – Level 2, OR a BSN and 1 year of professional nursing experience equivalent to Nurse I – Level 2, OR a Master's degree in nursing (MSN) with no additional professional nursing experience, OR a Master's degree in a related field with a BSN and no additional professional nursing experience.
- Nurse II: Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others; requires a BSN with 2 years of professional nursing equivalent to Nurse I – Level 3, OR an MSN with one year of specialized nursing experience equivalent to Nurse I – Level 3, OR a Master's degree in a related field with a BSN and one year of specialized nursing experience equivalent to Nurse I – Level 3, OR a Doctoral degree in Nursing with no professional nursing experience, OR a Doctoral degree in a related field with a BSN and no additional professional nursing experience.
- Nurse III: Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting; requires an MSN and 2 years of specialized nursing experience – one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III, OR a Master's degree in a related field with BSN and two years of specialized nursing experience – one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III, OR a Doctoral degree in Nursing with one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III, OR a Doctoral degree in a related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III.
- Preferred Experience: Three or more years of nursing experience; at least one year in Care Coordination, Case Management, or Utilization Management. Ideal candidate possesses at least one year experience performing: leading an integrated care team through providing clinical leadership and expertise on program processes and regulations; demonstrating effective communication skills to collaborate and co‑manage the patient's care with the multidisciplinary team in a cost‑effective manner; serving as lead care coordinator for the patient and following the standardized care coordination model – incorporating case management principles as applicable; facilitating care unique to the patient's needs – monitoring, tracking, and intervening if necessary in the episode of care across the continuum; performing clinical review of referrals for specialty care – to include identifying pertinent medical records and diagnostic results to include with referral; applying knowledge related to policy guidelines, utilization review criteria, and current evidence based standards of care; reviewing requests for continued care or higher level of care and composing clinical summary of requests to facilitate provider clinical review.
Benefits
- Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).
- Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
- Insurance: Federal health/vision/dental/term life/long‑term care (many federal insurance programs can be carried into retirement).
- Licensure: 1 full and unrestricted license from any US State or territory.
Pay
Competitive salary – regular salary increases – potential for performance awards.
Schedule
- Work Schedule: Full Time – 0800 – 1630.
- Telework: Ad‑Hoc Virtual: This is not a virtual position.
- Relocation/Recruitment Incentives: Not Authorized.
- Permanent Change of Station (PCS): Not Authorized.
Check for any
- or
. The qualifications text is long; we can break into bullet points for each requirement. But we must preserve all info; we can summarize? No, cannot invent or summarize away detail. Must preserve all substantive information; we can keep as paragraphs but using
- for list of duties/requirements/benefits. For qualifications, it's a list of requirements; we can make a
- for each bullet. However the qualifications text includes many sentences; we need to ensure we don't lose any detail. Could convert each sentence into a list item, but that may be too granular but still preserves. However we must not invent or summarize away detail; converting to list items is fine as long as we keep the content.
We also have "Preferred Experience" which is part of qualifications? Could be under Qualifications or Requirements. We'll include under Qualifications.
We have "VA offers a comprehensive total rewards package:" then details. That's Benefits.
Pay: "Competitive salary - regular salary increases - potential for performance awards". That's pay.
Schedule: "Full Time - 0800 - 1630 Telework: Ad-Hoc Virtual: This is not a virtual position Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized". That's schedule and telework etc. Could be Schedule section.
We need to ensure we don't include filler like "not specified". We have specifics.
Let's craft HTML:
Responsibilities
- Delivers fundamental knowledge-based care to assigned clients while developing technical skills.
- Assesses, plans, implements, and evaluates the effectiveness of the Veteran's care.
- Supports delivery of high quality, timely care to the Veteran receiving services in the community.
- Assumes responsibility for coordination of care focused on patient education, self‑management, and customer satisfaction throughout the continuum of care.
- Responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care.
- Brings principles and theory with limited application of critical thinking skills.
- Possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and VHA standards and guidelines.
- Uses nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in VA and care in the community.
- Serves as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process.
- Supports the medical center's mission to improve timely access to care, ensure Veterans who want to receive care in the community are referred and scheduled into the community, and support the delivery of high quality, timely care to the Veteran receiving community services.
Qualifications
- English Language Proficiency: In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
- Education: Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following: Accreditation Commission for Education in Nursing (ACEN) or Commission on Collegiate Nursing Education (CCNE) at the time the program was completed.
- Alternative: Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may become registered as a nurse with a state licensing board prior to completion of the bridge program; upon achievement of a State license, may be appointed on a temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program (Reference VA Handbook 5005 – Appendix G6).
- Foreign graduates: Possession of a current, full, active, and unrestricted registration meets the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associate degree/entry level Nursing education program. Credit for foreign nursing education higher than associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
- Licensure: Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.
- Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements but do not possess the required licensure may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120‑day temporary appointment (may be extended up to two years on a case‑by‑case basis) while actively pursuing licensure.
- Grandfathering Provision: All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.
- Grade Determinations: Scope, Education, and Dimension criteria must be met for grade assignment; see online assessment for Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence‑Based Practice/Research) at https://apply.usastaffing.gov/ViewQuestionnaire/13076174.
- Nurse I – Level I: Delivers fundamental knowledge‑based care to assigned clients while developing technical competencies; requires an Associate Degree (ADN) or Diploma in Nursing with no additional professional nursing required.
- Nurse I – Level II: Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex conditions; requires an ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I – Level 1, OR a BSN with no additional professional nursing experience required.
- Nurse I – Level III: Demonstrates proficiency in practice based on conscious and deliberate planning, self‑directed in goal setting for managing complex client situations; requires an ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I – Level 2, OR a BSN and 1 year of professional nursing experience equivalent to Nurse I – Level 2, OR a Master's degree in nursing (MSN) with no additional professional nursing experience, OR a Master's degree in a related field with a BSN and no additional professional nursing experience.
- Nurse II: Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others; requires a BSN with 2 years of professional nursing equivalent to Nurse I – Level 3, OR an MSN with one year of specialized nursing experience equivalent to Nurse I – Level 3, OR a Master's degree in a related field with a BSN and one year of specialized nursing experience equivalent to Nurse I – Level 3, OR a Doctoral degree in Nursing with no professional nursing experience, OR a Doctoral degree in a related field with a BSN and no additional professional nursing experience.
- Nurse III: Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting; requires an MSN and 2 years of specialized nursing experience – one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III, OR a Master's degree in a related field with BSN and two years of specialized nursing experience – one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III, OR a Doctoral degree in Nursing with one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III, OR a Doctoral degree in a related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III.
- Preferred Experience: Three or more years of nursing experience; at least one year in Care Coordination, Case Management, or Utilization Management. Ideal candidate possesses at least one year experience performing: leading an integrated care team through providing clinical leadership and expertise on program processes and regulations; demonstrating effective communication skills to collaborate and co‑manage the patient's care with the multidisciplinary team in a cost‑effective manner; serving as lead care coordinator for the patient and following the standardized care coordination model – incorporating case management principles as applicable; facilitating care unique to the patient's needs – monitoring, tracking, and intervening if necessary in the episode of care across the continuum; performing clinical review of referrals for specialty care – to include identifying pertinent medical records and diagnostic results to include with referral; applying knowledge related to policy guidelines, utilization review criteria, and current evidence based standards of care; reviewing requests for continued care or higher level of care and composing clinical summary of requests to facilitate provider clinical review.
Benefits
- Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).
- Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
- Insurance: Federal health/vision/dental/term life/long‑term care (many federal insurance programs can be carried into retirement).
- Licensure: 1 full and unrestricted license from any US State or territory.
Pay
Competitive salary – regular salary increases – potential for performance awards.
Schedule
- Work Schedule: Full Time – 0800 – 1630.
- Telework: Ad‑Hoc Virtual: This is not a virtual position.
- Relocation/Recruitment Incentives: Not Authorized.
- Permanent Change of Station (PCS): Not Authorized.
- for each bullet. However the qualifications text includes many sentences; we need to ensure we don't lose any detail. Could convert each sentence into a list item, but that may be too granular but still preserves. However we must not invent or summarize away detail; converting to list items is fine as long as we keep the content.
We also have "Preferred Experience" which is part of qualifications? Could be under Qualifications or Requirements. We'll include under Qualifications.
We have "VA offers a comprehensive total rewards package:" then details. That's Benefits.
Pay: "Competitive salary - regular salary increases - potential for performance awards". That's pay.
Schedule: "Full Time - 0800 - 1630 Telework: Ad-Hoc Virtual: This is not a virtual position Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized". That's schedule and telework etc. Could be Schedule section.
We need to ensure we don't include filler like "not specified". We have specifics.
Let's craft HTML:
- for list of duties/requirements/benefits. For qualifications, it's a list of requirements; we can make a