Community Care Coordinator

About the role

Promotes the health and welfare of assigned patients through face to face and/or phone outreach and e-mail communications. The Community Care Coordinator is a member of Interdisciplinary Team (IDT) caring for the patient in ensuring the patient's individual needs are identified and addressed in a timely manner, act as patient advocate to address primary physical and social needs including assessing and linking community resources available to the patient, as well as ensuring patients assigned have timely access to services they need while respecting the rights and wishes of the patient and family.

Responsibilities

• Promote health and welfare of assigned patients via face-to-face, phone outreach, and email communications.
• Serve as member of Interdisciplinary Team (IDT) to identify and address patients' individual needs in a timely manner.
• Act as patient advocate for primary physical and social needs.
• Assess and link community resources available to patients.
• Ensure timely access to needed services for assigned patients.
• Respect the rights and wishes of patients and families.

Requirements

• Experience: 1-3 years required; preferably with experience working with care managers from acute care settings, health insurance, or other payer entities.
• Competency in electronic medical records desirable.
• Bilingual preferable (market specific).
• Education: Preferred – High School / GED.
• Licensure & Certifications: Preferred – Licensed Practical Nurse with current Maryland license or eligibility to obtain Maryland license; Medical Assistant Certification; or Licensed Practice Nurse / Certified Medical Assistant / trained Patient Care Assistant with 2-3 years acute care and/or ambulatory practice experience.

Skills

• Competency in electronic medical records (desirable).
• Bilingual (preferable, market‑specific).

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire.
• Wellness programs and mental health support.
• 403(b) retirement plan with employer match.
• Pension.
• Life and disability insurance.
• Tuition reimbursement toward advanced degrees and specialty certifications.
• Generous paid time off.
• Fitness discounts.
• Free on-site parking.

Pay

Pay Range: $20.00 to $26.00 based on experience.