Community Business Development Manager - Commercial Relationships

About the role

Help shape how we show up in our communities and strengthen financial health at scale. In this role, you will build and grow relationships that expand meaningful community engagement across key commercial sectors. You will connect partners to practical resources and programs that support employees, students, and community stakeholders. You will collaborate with leaders across the firm to turn shared priorities into measurable outcomes. If you are energized by relationship building and community impact, this is a chance to make your work visible and valuable. As a Business Development Manager in the Community and Business Development team, you will guide regional and national community opportunities for commercial clients and partners. You will manage a portfolio across government, higher education, healthcare, nonprofit, and middle market relationships while adapting coverage as priorities evolve. You will work with colleagues across the firm to translate partner needs into clear engagement plans with measurable outcomes. You will keep us aligned through disciplined progress tracking and executive-ready updates that support timely decisions. Together, we will strengthen trust, deepen engagement, and expand access to financial health capabilities.

Responsibilities

• Manage a portfolio of commercial relationships across government, higher education, healthcare, nonprofit, and middle market sectors
• Develop and maintain holistic engagement plans that align goals, resources, and measurable outcomes with partner entities
• Monitor progress against engagement objectives and deliver clear, executive-ready updates with consistency
• Identify, assess, and prioritize opportunities to deepen engagement in partnership with sector-aligned banking teams and internal stakeholders
• Translate partner needs into actionable engagement strategies and coordinated execution plans
• Collaborate with financial health coaches and community managers to expand the reach and effectiveness of financial health workshops and education programming
• Recommend scalable solutions and repeatable operating practices that support community and business development priorities