Community Branch Manager
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Key sections: - Location: "This position is located in Coeur D'Alene, ID at our Riverstone Dr. branch and Sherman Ave. branch." This is location info. Could be part of About the role? Not a heading but we can put in
. - "What’s Important To You" paragraph about compensation and benefits: includes PTO, student debt repayment, 401(k) match, health and happiness of places, community involvement. This is Benefits. - "Summary" paragraph describing role: Community Branch Manager responsibilities. Could be About the role. - "Essential Duties And Responsibilities": list of duties. That's Responsibilities. - "Management Responsibilities": also responsibilities but could be part of Responsibilities. - "Qualifications": includes "To perform this job successfully..." plus Knowledge, Skills And Abilities, Education And/Or Experience, LICENSES AND CERTIFICATIONS, PHYSICAL DEMANDS AND WORKING ENVIRONMENT. We need to map to headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Benefits content: PTO, student debt repayment, 401(k) match, health/happiness, community involvement. Also maybe mention "Generous Paid Time Off (PTO) in addition to paid federal holidays. Student debt employer repayment program. 401(k) retirement plan with a 6% match." Also "The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it." That's benefits. Pay: Not specified. No salary info. So we should NOT include Pay section. Schedule: Not specified. No schedule details. So omit Schedule. Requirements vs Qualifications: The posting has "Qualifications" section with subparts: Knowledge, Skills And Abilities; Education And/Or Experience; LICENSES AND CERTIFICATIONS; PHYSICAL DEMANDS AND WORKING ENVIRONMENT. We could map Requirements to maybe the "Qualifications" heading? But we have both Requirements and Qualifications headings available. We need to decide what to put where. The instructions: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Skills). So we have both Requirements and Qualifications. Likely Requirements = mandatory requirements (education, experience, licenses). Qualifications = skills, abilities. But we can combine. We have "Knowledge, Skills And Abilities" which is skills. So we could put that under Skills heading. Education And/Or Experience and LICENSES AND CERTIFICATIONS and PHYSICAL DEMANDS could go under Requirements. We also have "To perform this job successfully..." generic statement; could be part of Requirements. Thus: - About the role: includes location and summary paragraph. - Responsibilities: Essential Duties And Responsibilities + Management Responsibilities. - Requirements: Education And/Or Experience, LICENSES AND CERTIFICATIONS, PHYSICAL DEMANDS AND WORKING ENVIRONMENT, plus maybe the "To perform this job successfully..." statement. - Skills: Knowledge, Skills And Abilities. - Benefits: What’s Important To You paragraph. We must not include headings with filler. Ensure we have substantive content under each. We need to use
- for any list of duties/requirements/benefits. So for responsibilities we should list each duty as
- . For requirements we list each requirement as
- . For benefits we list each benefit as
- . For skills we list each skill as
- .
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep each bullet point as in original.
Let's extract duties list:
Essential Duties And Responsibilities (list):
- Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring clients to the appropriate department or division.
- Manages the effective use of client relationship management software, recording appropriate activities, incidents, referrals and marketing.
- Manages and fosters growth in the top client relationships of the branch.
- Identifies referral opportunities to other lines of business including but not limited to Home Loans, Treasury Solutions, Merchant Services, Small Business Banking, and Wealth Management, fully embracing and utilizing 360 View for documenting referrals, and other client activity.
- Builds client relationships through outbound and proactive measures.
- Opens and maintains a variety of products including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer and small business credit cards.
- Demonstrates proficiency in processing new consumer and new small business loan requests.
- Keeps up to date on regulation changes, follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
- Demonstrates compliance with all bank regulations for assigned job functions and applies to designated job responsibilities.
- Participates in and enforces all aspects of branch security in accordance with First Interstate Bank's security policy.
- Ensures operational efficiency, compliance, and quality standards are met.
- Stays up to date on regulation changes and demonstrates compliance with all bank regulations, policies and procedures for assigned job function, and applies them to designated job responsibilities - knowledge may be gained though coursework and on-the-job training.
- Learns, demonstrates, and fosters the First Interstate Bank's corporate culture in all actions and words.
- Takes personal initiative and is a positive example for others to emulate; embraces the Bank's vision, mission and values.
- Participates in volunteer activities and financial education. Ensures positive community relations in the branch market area; works in a coordinated effort with all branches in the market to foster One First Interstate in the community.
- Performs other duties as assigned.
Management Responsibilities:
- Manages one or more branches within a market, ensuring consistent performance execution, employee engagement, and operational soundness.
- Manages the selections, placement, performance, development, promotion, and termination of branch employees; collaborating closely with the Community Market Leader.
- Provides coaching, performance feedback and development; ensures each team member builds proficiency in consumer and small business lending, and deposit account opening including effective use of the dashboard to monitor and measure performance.
We should combine both lists under Responsibilities.
Now Requirements:
Education And/Or Experience:
- High School Diploma or General Education Degree (GED) required
- Associate's Degree preferred
- 4-6 years experience in the banking industry to include supervisor or management experience required
- Consumer and Small Business lending origination experience preferred
LICENSES AND CERTIFICATIONS:
- Valid Driver’s License required
- Registered Mortgage Loan Originator per the SAFE Act within 30 Days required
- Notary Certification preferred
PHYSICAL DEMANDS AND WORKING ENVIRONMENT:
List items:
- Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
- Handling - Frequently
- Hearing - Frequently
- Lifting - Occasionally (up to 25 lbs)
- Sitting - Occasionally
- Standing - Frequently
- Talking - Frequently
- Walking - Occasionally
- Noise Level - Moderate
- Typical Work Hours - Vary based on scheduling and business need
- Regular and Predictable Attendance - Required
- Travel - as needed
Also the statement: "To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." This could be a paragraph under Requirements.
Now Skills: Knowledge, Skills And Abilities list:
- Demonstrated ability to manage branch level P&L, interpret financial trends, and drive performance outcomes.
- Strong understanding of digital banking capabilities, CRM utilization, and customer adoption strategies.
- Ability to solve complex operational or client related challenges using sound judgment, data interpretation, and risk aware decision making.
- Skilled in building trust, conducting quality conversations, identifying needs, and aligning customers with appropriate solutions across banking lines.
- Demonstrated ability to identify client needs and recommend appropriate financial solutions.
Now Benefits: What’s Important To You paragraph includes:
- Generous Paid Time Off (PTO) in addition to paid federal holidays.
- Student debt employer repayment program.
- 401(k) retirement plan with a 6% match.
- The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
- We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.
But we must remove application instructions? The instruction says remove application instructions. The line "We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate." is application encouragement; maybe considered application instruction? It's more motivational. Might be considered boilerplate? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove that sentence. Also "Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it." is maybe okay as it's about benefits/community. Might keep.
Also "If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal." appears twice; remove as application instruction.
Now About the role: Should include location and summary paragraph.
Location: "This position is located in Coeur D'Alene, ID at our Riverstone Dr. branch and Sherman Ave. branch."
Summary paragraph: "The Community Branch Manager is responsible for the delivery of outstanding client service, achievement of growth goals, operational efficiencies, and development of branch employees, typically in a branch(es) with deposits up to $100MM. This position will develop and maintain client relationships using a full suite of banking services, with a focus on customer experience, digital utilization, and compliant sales practices."
We can combine into About the role.
Now we need to output HTML fragment only, no /. Use
for each section heading. Use
for prose. Use
- for lists.
We must not repeat job title as heading. No job title present.
We must not include Pay or Schedule sections.
Now construct.
Structure:
About the role
This position is located in Coeur D'Alene, ID at our Riverstone Dr. branch and Sherman Ave. branch. The Community Branch Manager is responsible for the delivery of outstanding client service, achievement of growth goals, operational efficiencies, and development of branch employees, typically in a branch(es) with deposits up to $100MM. This position will develop and maintain client relationships using a full suite of banking services, with a focus on customer experience, digital utilization, and compliant sales practices.
Responsibilities
- Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring clients to the appropriate department or division.
- Manages the effective use of client relationship management software, recording appropriate activities, incidents, referrals and marketing.
- Manages and fosters growth in the top client relationships of the branch.
- Identifies referral opportunities to other lines of business including but not limited to Home Loans, Treasury Solutions, Merchant Services, Small Business Banking, and Wealth Management, fully embracing and utilizing 360 View for documenting referrals, and other client activity.
- for lists.
We must not repeat job title as heading. No job title present.
We must not include Pay or Schedule sections.
Now construct.
Structure: