Community Behavioral Health Worker

About the role

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. Our services are collaborative and personalized for the individual.

The Community Behavioral Health Worker provides direct services that empower individuals and families to build skills and overcome barriers to behavioral health and daily functioning. The CBHW provides coaching and practical support in home, school, and community settings, helping clients develop routines, coping strategies, and healthy communication. This role guides access to community resources, collaborates with internal teams and external partners, and maintains strong engagement with clients and caregivers. All services are delivered using trauma-informed and strength-based approaches to promote recovery and resilience.

Responsibilities

• Engage individuals and families in the home and community to identify strengths, barriers, and goals related to behavioral health and daily functioning
• Provide skill building, coaching, and practical supports in home, school, and community settings
• Support clients in developing routines, coping skills, emotional regulation, executive functioning skills, and healthy communication patterns
• Assist clients in navigating community resources through modeling, coaching, and teaching
• Deliver care in home and community-based settings
• Collaborate with internal programs and external partners to ensure quality of care
• Maintain consistent communication with clients, caregivers, and team members to support engagement and follow through
• Utilize databases and Electronic Health Record systems for accurate client documentation
• Adhere to ISBH EHR documentation policy
• Meet ISBH standards for productivity and quality of service delivery
• Maintain compliance with HIPAA, mandated reporting requirements, and professional ethical guidelines
• Participate in team meetings, supervision, and required training to support ongoing development
• Use trauma-informed, strengths-based approaches in all client and team interactions
• Travel within the designated service areas
• Perform other duties as assigned

Requirements

• High School diploma or GED equivalent is required
• Bachelor’s degree in a related field or minimum 3 years of direct relevant experience is required
• Experience with multi-need individuals and families is required
• Experience partnering with local behavioral health systems, housing, legal systems, and social services is preferred
• 3+ years of experience in a related field is preferred
• Broad knowledge of community service systems is required
• Advanced communication skills, both oral and written, are required
• Advanced organizational skills are required
• Ability to bill Medicaid without restrictions is required
• Valid driver's license and ability to operate a motor vehicle is required
• Appropriate level of auto insurance coverage is required
• Ability to use a personal vehicle or company vehicle to provide services in homes, schools, and community settings is required
• Ability to maintain confidential information is required
• Ability to manage deadlines within a fast-paced, high-volume environment is required
• Ability to operate in an Internet-based, automated office environment is required
• Ability to maintain a high-speed internet connection is required

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer is required
• Must be able to lift up to 15 pounds at times is required

Pay

The pay range for this position is $19.00 to $22.26 an hour based on experience, education, and/or licensure.

Benefits

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K with Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues
• Generous paid time off

Mission and Values

Our Mission: Delivering exceptional care through connection

Our Values:

• Dignity - We meet people where they are on their journey with respect and hope
• Collaboration - We listen to understand and ask how we can best support the people and communities we serve
• Wellbeing - We celebrate one another's strengths, and we support one another in being well
• Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team
• Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible