Community Association Managers

About the role

We are seeking a Community Manager I to join our team at Associa. Associa is a leading provider of community association management services with over 225 branch offices across North America.

Responsibilities

• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Maintain unit and contract files relating to the operations of the Association.
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
• Maintain C3 data base, including updating resident information.
• Coordinate and/or oversee inspection of building facilities and/or common areas and arrange appropriate follow-up actions as required.
• Oversee the AP process in accordance with Associa home office processes and procedures.
• Other duties as assigned.

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail-oriented, and a team player.
• Time management and time-critical prioritization skills.

Company Information

Associa is a company with over 11,000 team members who bring positive impact and meaningful value to communities. Visit www.associaonline.com to learn more.