Community Association Manager

About the role

Associa is a company with over 225 branch offices across North America, serving nearly five million residents worldwide. With 11,000+ team members, Associa leads the industry with unparalleled education, expertise, and innovative solutions. For more information, visit www.associaonline.com.

Responsibilities

• Work closely with clients and vendors.
• Partner with other Associa departments.
• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing within the timeframe set by state statute or governing documents.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community's appearance and operation.
• Other duties as assigned.

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail-oriented, and a team player.
• Time management and time-critical prioritization skills.
• A degree in any field is required, with a Bachelor’s degree preferred.
• 1-3 years of Community Association experience.

Benefits

We offer a competitive benefits package to our full-time employees, including medical, dental, and vision insurance, 401(k), disability insurance, and support with wellness and development initiatives. Associa has been designated a Great Place to Work for six consecutive years, and many of our locations are awarded as Best and Brightest.

Pay

$80,000 - $85,000 depending on experience

Schedule

Full Time

Location

2001 Union Street. #106. San Francisco, CA 94123