COMMUNITY ASSOCIATION MANAGER

The Management Trust Position Title: Community Association Manger Location: Scottsdale, AZ Reporting To: Division Vice President of Community Management Status: Exempt, Full-Time Company Profile The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team. Employee Owner Position Purpose The Community Association Manager is responsible for the management and support of community associations (primarily HOAs), including, but not limited to: daily operations, regular interaction with and support of Board of Directors members/homeowners/vendors, meeting attendance, budget preparation, and overall community business management. Job Duties And Responsibilities Manage a portfolio of communities that includes homes, townhomes, and/or condominiumsGuide, assist, and recommend a course of action for Board members to conduct business using Leadership Management (proactive planning)Provide management services in compliance with the terms of the management contractAssist Board and homeowners with problem resolutionProvide fiscal management, including, but not limited to: reviewing and approving invoices, coordinating tax preparation and reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each monthConduct site reviews and provide oversight of related compliance mattersReview and submit requests for vendor bids and contracted servicesAttend association meetings, including, but not limited to: annual, turnover, and BoardPrepare Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetingsCommunicate in-person, via telephone, and/or email to Board members, homeowners, and vendors regarding community business in a timely mannerMaintain current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned communityOversee all aspects of the client’s relationship with our Company to ensure success and retentionWork independently, with little oversight, and with accountability to Division Leadership for the end result achievedDemonstrate a positive attitude and ownership mentality; we believe each employee can build his/her own futureShare after-hours emergency phone duties (as directed by your supervisor; for CAMs and above)Other duties and special projects as assigned Qualifications High School Diploma (or equivalent); Associate’s Degree preferredSolid knowledge of Microsoft Outlook, Excel, and WordStrong leadership abilities and comfort with public speaking (small and large groups)Conflict resolution skillsAbility to meet deadlines and address time-sensitive issuesSuperior multi-tasking skillsExcellent written and verbal communicationAbility to provide high-level customer service with astute attention to detail and organizationMust be a team playerAbility to manage workflow amid shifting prioritiesWilling to learn Company process and procedures, and learn/use proprietary softwareAdaptable and dependable with a solid attendance recordProfessional and respectful demeanor with all staff and guests at all times Special Position Requirements Must have and maintain a valid driver’s license, vehicle insurance, and driving record in compliance with Company policy (including reliable transportation to conduct site visits) Essential Functions Use standard office equipment, including: computer, phone, copier/scanner, etc.Be stationary for periods of timeRelocate up to (25) poundsTravel to and from offsite locations SUPERVISES OTHERS? IF SO, LIST: None Schedule & Travel Monday-Friday from 8:00 - 5:00 pm This position may require occasional long hours to meet business needs The Management Trust is an Equal Opportunity employer. We celebrate and support diversity. TMT reserves the right to modify this job description at any time based on business need.