Community Associate

The opportunity

You’ll work closely with new and existing customers across a myriad of industries, helping to create and maintain your own community within your center. Your responsibilities include:

• Ensuring the center is ready before opening hours
• Handling customer requests such as changing WiFi codes, providing directions, setting up projectors, and assisting with printing and invoices
• Managing customer mail and ensuring invoices are accurate
• Assisting with networking events and organizing promotional materials
• Directing customers to nearby restaurants during the day
• Ensuring the center is tidy and ready for closing

About You

• Knowledgeable in managing multiple tasks while providing excellent customer service
• Able to communicate effectively and build strong professional relationships
• Strong problem-solving skills and the ability to adapt to fast-changing situations
• Proficient in using MS Office and other basic IT equipment
• Likely to have 1+ years of customer service experience
• Positive, enthusiastic, and adaptable personality
• Legally eligible to work in the country you are applying to and at least 18 years old

What We Offer

• Competitive total compensation package
• Work-life balance (no standard nights/weekends)
• Generous paid time off plans (sick and vacation)
• 11 Paid Company Holidays per calendar year (in addition to PTO accrual)
• Competitive 401K Program with a Company match
• Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)
• A quarterly bonus plan program, plus an hourly rate of $20.55
• A bright and inspiring work environment
• Training and development opportunities aligned with great career path opportunities
• A professional workplace community (business casual attire required)