Community Associate

The opportunity

You’ll work closely with new and existing customers across a myriad of industries, helping to create and maintain your own community within your center. Your responsibilities will include:

• Ensuring the center is ready before opening
• Handling customer requests such as WiFi codes, package deliveries, and room setup
• Managing customer invoices and ensuring proper billing
• Assisting with customer needs during breaks and lunch
• Participating in planning and organizing networking events
• Communicating with the Community Manager to coordinate activities
• Directing customers to nearby amenities and assisting with their needs

About You

• Knowledgeable in managing multiple tasks
• Excellent communication skills and relationship building abilities
• Ability to empathize with customers’ needs
• Experience in customer service (ideally 1+ years)
• Proactive problem-solving skills
• Positive attitude and adaptability to fast-changing situations
• Proficiency in using MS Office and other basic IT equipment
• Eligible to work in the country you are applying to and at least 18 years old

What We Offer

• Competitive total compensation package
• Work-life balance (no standard nights/weekends)
• Generous paid time off plans (sick and vacation)
• 11 Paid Company Holidays per calendar year
• Competitive 401K Program with a Company match
• Affordable and comprehensive health care for all full-time team members
• An hourly rate of $19.17
• A bright and inspiring work environment
• Training and development opportunities aligned with great career paths
• A professional workplace community (business casual attire required)