Community Associate

The opportunity

You work closely with new and existing customers across various industries, helping to create and maintain your community within the center. Your responsibilities include:

• Taking care of administrative and support needs for your customers
• Ensuring all services are properly charged for accurate invoices
• Helping customers with tasks such as changing WiFi codes, setting up projectors, and directing them to amenities
• Managing customer requests and communications
• Participating in planning and organizing networking events
• Putting up posters and distributing e-invites
• Directing customers to nearby restaurants after meetings
• Ensuring the center is tidy at the end of the day

About you

• Able to manage multiple tasks effectively
• A good communicator with strong interpersonal skills
• Ability to build strong professional relationships and empathize with customers’ needs
• Experience in customer service (ideally 1+ years)
• Positive attitude and ability to adapt to fast-changing situations
• Proficiency in using MS Office and other basic IT equipment
• Legally eligible to work in the country you are applying to and at least 18 years old

What we offer

• Competitive total compensation package
• No standard nights/weekends
• Generous paid time off plans (sick and vacation)
• 11 Paid Company Holidays per calendar year
• Competitive 401K Program with a Company match
• Affordable and comprehensive health care for full-time team members
• A quarterly bonus plan program
• An hourly rate of $17.50
• A bright and inspiring work environment
• Training and development opportunities
• A professional workplace community (business casual attire required)