Community Associate

The Opportunity

You’ll work closely with new and existing customers across a myriad of industries, helping to create and maintain your own community within your center. Your responsibilities will include:

• Ensuring the center is ready before opening hours
• Handling customer requests such as WiFi codes, package deliveries, and room setups
• Verifying and processing charges for services
• Managing customer mail and emails
• Assisting with customer setup for events and meetings
• Collaborating with the Community Manager to organize networking events
• Putting up posters and distributing e-invites
• Directing customers to nearby restaurants after meetings
• Tidying up the center at the end of the day

About You

• Experience managing multiple tasks and providing excellent customer service
• Strong communication skills and the ability to build professional relationships
• Ability to empathize with customers' needs and find solutions to problems
• Positive attitude and adaptability to fast-changing situations
• Experience and comfort using MS Office and other basic IT equipment

What We Offer

• A competitive total compensation package
• Work-life balance with no standard nights/weekends
• Generous paid time off plans including sick and vacation days
• 11 Paid Company Holidays per calendar year
• A 401K Program with a Company match
• Comprehensive health care for full-time team members
• A quarterly bonus plan and hourly rate of $17.25
• A bright and inspiring work environment
• Training and development opportunities aligned with great career paths
• A professional workplace community with business casual attire required